Dental Treatment coordinator

Benefits: Dental insurance Employee discounts Health insurance Paid time off Job Description Summary/Objective: To facilitate patient's office experience in being seamlessly and ensure the patient leaves well-informed and prepared for their next appointment. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements, and coordination of appointments. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Prepare and present treatment plan and financial estimates to patients for all prescribed treatment Assist patient with financial arrangements Insurance verification and sending/tracking pre-determinations Billing and sending of insurance claims with related narratives, x-rays, and photos Attending to denied claims and account receivables Schedule patient treatment appointments; reschedule and call patients that have not completed treatment Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time Handle all treatment paperwork including consent forms, policy forms and exit paperwork Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors Answer and return incoming calls from patients Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records Follow and demonstrate commitment to company policies, professional expectations and Service Excellence Standards Other duties may be assigned. Competencies Customer service skills Interpersonal skills Confidentiality Microsoft Office Punctuality Dental EMR Knowledge Dental Billing Supervisory Responsibilities and Work Environment Supervisory responsibilities: None Work environment: Front Office Required Education and Experience Bachelor's degree Dental Experience: 2 Years Customer Service experience Dental Billing: 2 Years #J-18808-Ljbffr