Administrative Professional - Bilingual Preferred (English/Spanish)

Job Description

Job Description

About the Role

We are seeking an experienced Administrative Professional who thrives in a high-volume, fast-paced environment and is eager to contribute to a growing company. The ideal candidate will be proactive, organized, and customer-focused, with strong administrative and accounting support skills.

Ideal Candidate Qualifications

• Minimum 5 years of experience in administration, customer service, or order processing
• Strong understanding of accounting principles (A/P, A/R, invoicing, etc.)
• Highly organized , detail-oriented, and capable of managing multiple responsibilities without oversight
• Takes initiative and ownership of tasks beyond assigned duties to support overall company success
• Possesses excellent problem-solving skills , able to resolve issues independently
• Demonstrates a positive, customer-first attitude —every phone call answered with a smile in their voice and a commitment to excellent service
• Thrives under pressure and handles multiple priorities efficiently and effectively
• Proficient in Microsoft Word, Excel, internet navigation , and able to quickly learn custom Windows-based enterprise software
• Bilingual in English and Spanish preferred (not required)
• Inventory management experience is a plus

Duties may include, but are not limited to:

• Primary responsibility in Accounts Payable, Accounts Receivable, or Invoicing
• Performing general administrative duties
• Responding to customer inquiries , ensuring prompt resolution of issues
• Tracking workflows and holding team members accountable for task completion
• Answering phones , taking and processing customer orders, directing calls, and taking messages
• Communicating clearly with customers, coworkers, and vendors to relay information and resolve issues
• Organizing and maintaining customer files; matching picking tickets, delivery documents , and filing completed orders
• Entering and monitoring claims for returns, cancellations, and damaged items
• Issuing purchase orders for approved company expenses
• Responding to customer requests for certificates of liability insurance or proof of workers’ compensation coverage
• Collaborating closely with the warehouse team to manage and spot-check inventory

Monday – Friday | 8:00 AM – 5:00 PM

Additional hours may be required to meet deadlines and business needs.

Benefits

Work with a dynamic team, Holiday pay, 2 weeks VTO, 1 week STO, Retirement Match Plan after 1 year, Health, Dental, and Vision Insurance available