Administrative Professional - Bilingual Preferred (English/Spanish)

PRIORITY FLOORS

Job Description

About the Role

We are seeking an experienced Administrative Professional who thrives in a high-volume, fast-paced environment and is eager to contribute to a growing company. The ideal candidate will be proactive, organized, and customer-focused, with strong administrative and accounting support skills.

Ideal Candidate Qualifications

Minimum 5 years of experience in administration, customer service, or order processing
Strong understanding of accounting principles (A/P, A/R, invoicing, etc.)
Highly organized , detail-oriented, and capable of managing multiple responsibilities without oversight
Takes initiative and ownership of tasks beyond assigned duties to support overall company success
Possesses excellent problem-solving skills , able to resolve issues independently
Demonstrates a positive, customer-first attitude —every phone call answered with a smile in their voice and a commitment to excellent service
Thrives under pressure and handles multiple priorities efficiently and effectively
Proficient in Microsoft Word, Excel, internet navigation , and able to quickly learn custom Windows-based enterprise software
Bilingual in English and Spanish preferred (not required)
Inventory management experience is a plus

Key Responsibilities

Duties may include, but are not limited to:

Primary responsibility in Accounts Payable, Accounts Receivable, or Invoicing
Performing general administrative duties
Responding to customer inquiries , ensuring prompt resolution of issues
Tracking workflows and holding team members accountable for task completion
Answering phones , taking and processing customer orders, directing calls, and taking messages
Communicating clearly with customers, coworkers, and vendors to relay information and resolve issues
Organizing and maintaining customer files; matching picking tickets, delivery documents , and filing completed orders
Entering and monitoring claims for returns, cancellations, and damaged items
Issuing purchase orders for approved company expenses
Responding to customer requests for certificates of liability insurance or proof of workers’ compensation coverage
Collaborating closely with the warehouse team to manage and spot-check inventory

Work Hours

Monday – Friday | 8:00 AM – 5:00 PM

Additional hours may be required to meet deadlines and business needs.

Benefits

Work with a dynamic team, Holiday pay, 2 weeks VTO, 1 week STO, Retirement Match Plan after 1 year, Health, Dental, and Vision Insurance available

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Vacancy posted a month ago

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