IT Service Desk Manager
Alliance Defending Freedom
Alliance Defending Freedom is seeking a Team Leader for the Service Desk to manage a dispersed IT support group across the US and international offices, including Dallas, TX. The role emphasizes transforming the function into a strategic department with process improvements and innovative ITSM practices. You will lead ticket escalation, ensure SLAs, and drive continuous improvement while delivering hands-on support and coordinating with vendors and internal teams. #J-18808-Ljbffr
Vacancy posted 2 days ago
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