Restoration & Contents Technician

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Opportunity for advancement
• Vision insurance

Restoration & Contents Technician

Company: Cal-Tera Restoration / Purofirst Fire & Water Restoration
Location: Victorville, CA
Pay: $20–$25 per hour (DOE) + after-hours bonuses
Employment Type: Full-Time

About Us:

Cal-Tera Restoration (a Purofirst Fire & Water Restoration franchise) is a family-owned and operated company with over 30 years of experience in the restoration industry. We specialize in water damage mitigation, fire cleanup, mold remediation, and full-service restoration. As one of the largest and most successful franchises in the PuroSystems network, our mission is to help customers recover quickly and professionally—returning homes and businesses to normal after disaster.

Job Summary:

We are seeking a dependable and motivated Restoration & Contents Technician to join our production team. This role supports both the Water Mitigation and Contents departments. The ideal candidate will handle everything from water extraction and demolition to pack-outs, cleaning, and documentation. This position requires previous experience in the restoration industry.

Key Responsibilities:

• Respond to emergency calls for water, fire, or mold damage, including after-hours and weekend rotations

• Extract water, set up drying equipment, and take moisture readings

• Perform demolition, cleaning, and mold remediation following IICRC standards

• Inventory, pack-out, transport, and clean customer contents

• Accurately complete job documentation, photos, and paperwork using job management platforms (MICA, DASH, Xactware, etc.)

• Communicate effectively with customers, project managers, adjusters, and TPAs regarding job status and approvals

• Write basic sketches and determine job scope as needed

• Train new employees using the “crawl, walk, run” method

• Maintain cleanliness and functionality of vehicles and equipment

• Adhere to company policies and safety standards, including proper PPE use

Qualifications & Skills:

• Minimum one year of restoration experience required
  
  
• Construction knowledge is required (basic understanding of building materials, tools, and repair methods)

• IICRC WRT Certification preferred (or willingness to obtain within 90 days)

• Experience using Mitigate , MICA , DASH , or Xactware preferred

• Must live within the office’s service area and participate in on-call rotation (nights, weekends, holidays)

• Valid driver’s license with an insurable driving record
  
  
• Must pass background screening (biennially), drug screening, and pre-employment physical

• Physically able to lift 80+ lbs, bend, kneel, and work in confined spaces

• Effective communication skills, strong attention to detail, and ability to adapt to changing conditions

• Familiarity with hand tools and smartphone/tablet technology

• Willingness to obtain additional IICRC certifications for professional growth

Compensation & Benefits:

• $20–$25 per hour , depending on experience

• After-hours bonuses
  
  
• On-the-job training and opportunities for advancement

• Uniforms provided and reimbursed
  
  
• Paid Time Off (PTO)

• Health, dental, and vision insurance