Guest Services Agent

TradeJobsWorkforce

ABOUT THE POSITION:

-Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration.

-Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel.

-Answer guest questions regarding local area facilities and be able to give proper directions to these areas.

-Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards.

-Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest.

JOB REQUIREMENTS:

-High school graduate or GED certificate, with an aptitude for math.

-Previous hotel front desk and SMS computer experience a plus.

-Basic computer skills a must.

Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night.

Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Guest Services Agent in Austin, TX vacancy

Guest Service Agent
...Friday through Sunday, during weekends, holidays, and some evenings. Guest Experience Greet guests immediately with a sincere, friendly... ...checking pool, fire pits and outside dining outlet and pickup service items as necessary Additional Responsibilities: Receive, log, and...
Suggested
Work experience placement
Summer work
Work at office
Immediate start
Night shift
Weekend work
Day shift
Afternoon shift
EOS USA
Austin, TX
1 day ago
Guest Service Agent
...ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest...
Suggested
Local area
Night shift
TradeJobsWorkforce
Austin, TX
1 day ago
guest service agent
$16 - $18 per hour
...Guest Service Agent Location: Hilton Garden Inn Austin Airport-Austin, TX FLSA: Non-Exempt Status: Full time Reports to: Front Office Manager Pay Range: $16-18 per hour Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and...
Suggested
Hourly pay
Full time
Work at office
Flexible hours
Shift work
Afternoon shift
Stonebridge Companies
Austin, TX
2 days ago
Guest Service Agent
...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus...
Suggested
Daily paid
Full time
Part time
Immediate start
Shift work
Hersha Hospitality Management
Austin, TX
1 day ago
GUEST SERVICES AGENT (ON CALL)
$20 per hour
...We are hiring immediately for full time GUEST SERVICES AGENT positions. Location : The Holdsworth Rooms - 4907 Ranch Road #2222, Austin, TX 78731. Note: online applications accepted only . Schedule : Full time schedule. Days and hours may vary; based on business...
Suggested
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Flexible hours
Compass Group
Austin, TX
7 days ago
Guest Service Agent
...Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards...
Peachtree Group
Austin, TX
4 days ago
GUEST SERVICES AGENT (FULL TIME)
$18 per hour
...We are hiring immediately for full time GUEST SERVICES AGENT positions. Location : AT&T Hotel and Conference Center - 1900 University Avenue, Austin, TX 78705. Note: online applications accepted only . Schedule : Full time schedule. Days and hours may vary...
Hourly pay
Full time
Part time
Local area
Immediate start
Remote work
Flexible hours
Compass Group
Austin, TX
a month ago
Guest Service Agent (Part-Time) - Hilton Austin
$40 per hour
...Guest Service Agent Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process you're spreading the...
Part time
Local area
Worldwide
Night shift
Hilton
Austin, TX
1 day ago
Guest Service Agent- Part Time
....and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta... ...value, and amazing hospitality to every guest, every stay, across 1000+ properties in... ...Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering...
Temporary work
Part time
Seasonal work
Work at office
Local area
Shift work
Weekend work
Day shift
Afternoon shift
Sonesta International Hotels Corporation
Austin, TX
4 days ago
Guest Services Representative
...4 Summary Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through... ...Include The Following Performs opening and closing Guest Services procedures. Answers incoming phone calls in a courteous,...
Hourly pay
Work experience placement
Work at office
Local area
Shift work
Afternoon shift
Hendrick Automotive Group
Austin, TX
3 days ago
Guest Services Rep Part
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...
Weekly pay
Local area
All shifts
Extended Stay America
Round Rock, TX
4 days ago
Guest Services Rep Part
...Extended Stay - - Responsibilities: Assist guests and respond to guest requests with follow-through; Answer phones and handle reservations, registration, payment, and departures; Maintain cash, credit card, and city ledger accounts; Set up and maintain breakfast display...
Extended Stay
Round Rock, TX
3 days ago
GUEST SERVICE REPRESENTATIVE
$16 - $17 per hour
...Guest Service Representative Round Rock, TX 78664 Overview Salary Range $16.00 - $17.00 Hourly Position Type Full Time Job Shift Any Description You are friendly, professional, and enjoy helping people. You understand that great service creates memorable...
Hourly pay
Full time
Local area
Flexible hours
Shift work
Dimension Hospitality
Round Rock, TX
23 hours ago
Guest Services Representative
...Guest Services Representative It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Guest Services Representative will assist the guests efficiently, courteously...
Full time
Contract work
Work at office
Immediate start
Shift work
Afternoon shift
InTown Suites
Round Rock, TX
3 days ago
Guest Experience Concierge
...Concord Hospitality Enterprises is seeking a Front Desk Clerk in Austin to welcome guests, answer inquiries, and deliver outstanding hospitality at the hotel hub. You will be the main point of contact for guests, handling check-ins/outs and resolving questions with a...
Concord Hospitality
Austin, TX
2 days ago
Guest Services Rep Part Time-104020
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...
Weekly pay
Part time
Local area
All shifts
Extended Stay America
Round Rock, TX
4 days ago
Front Desk Guest Service Representative
...Front Desk Guest Service Representative The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks. This...
Work at office
All shifts
Night shift
Comfort Inn/Red Roof Inn
Round Rock, TX
4 days ago
Front Desk Guest Service Representative
...Red Roof Inn - 1990 South Interstate 35 - Responsibilities: Greet guests and provide front desk services; handle reservations and guest requests; manage check-in/check-out and cashier functions; coordinate with housekeeping and management; assist in coordinating events...
Red Roof Inn
Round Rock, TX
3 days ago
Guest Activities Host / Resort Concierge | Part-Time ~ $15/hr
$15 per hour
...Description Join Our Team as a Guest Activities Host / Resort Concierge at Hyatt Regency Lost Pines Resort & Spa! As a Guest Activities... ...to questions and concerns promptly, providing exceptional service that reflects Hyatt's commitment to hospitality. Why Join Us?...
Full time
Part time
Live in
Work at office
Local area
Shift work
Night shift
Hyatt Hotels
Austin, TX
13 days ago
Member Experience Concierge
...Experience Associate in Austin, Texas. This role involves connecting with clients to understand their needs and providing personalized service. The ideal candidate will have strong communication and organizational skills, along with experience in customer service or...
Blyss Journeys
Austin, TX
23 hours ago
Concierge
...ROOST White House, managed by Method Co., seeks a warm Front Desk Concierge to deliver guest-ready service and seamless arrivals in a design-forward urban hotel. You will greet guests, handle check-ins/outs, and provide personalized recommendations to ensure a memorable...
Night shift
Method Products
Austin, TX
3 days ago
Concierge
...Job TitleThis position is responsible for enhancing resident services and providing up-to-date information in a more efficient and timely... ....Maintain visitor sign in/out book, reservation book for guest rooms, and complete maintenance request work orders.Complete daily...
Work at office
All shifts
Garden Estates of Corpus Christi
Round Rock, TX
5 hours ago
Concierge
...recognize and celebrate one another's God-given gifts through service.Full Benefits Package & On-Demand Pay available!: This opportunity... ...responsible for being professional, polite and will ensure all guests have a pleasant first experience with the community. The...
Work at office
Immediate start
Monday to Friday
Watercrest Senior Living Group
Austin, TX
1 day ago
Concierge
...seeking a polished Concierge for our luxury Downtown Austin community. You will greet residents, guests, and vendors, manage building access, and deliver elevated service with discretion in a fast-paced setting. Open shifts 7am–3pm and 3pm–11pm, weekdays and weekends,...
Shift work
Weekend work
Weekday work
Worth Ross Management Company, Inc.
Austin, TX
2 days ago
Workplace Experience Concierge
...Experience ConciergeAs a CBRE Workplace Experience Concierge, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for...
Second job
Work at office
CBRE Group
Austin, TX
4 hours ago
Concierge
...Job DescriptionA Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings... ...for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high...
Work at office
Weekend work
Associa
Austin, TX
1 day ago
Concierge
...meaningful career, Serenity Mental Health Centers offers the perfect place to begin. We're looking for individuals with strong customer service backgrounds who want to step into healthcare and make a real difference in the lives of others. At Serenity, your ability to create...
Immediate start
Serenity Healthcare, LLC
Austin, TX
1 day ago
Resort Concierge
$16 - $18 per hour
...Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family,... ...airlines, automobile rentals, transportation directions, office services, beauty/barber establishments, and other appropriate services,...
Full time
Work at office
Local area
Kalahari Resorts and Conventions
Round Rock, TX
2 days ago
Housekeeper
...Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment...
Full time
Remote work
Afternoon shift
Marriott International Inc
Pflugerville, TX
2 days ago
Housekeeper
...the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.Do you find it easy to view things as if you are viewing them for the first time? Do you...
Full time
Part time
Shift work
Weekend work
Day shift
La Quinta Inn
Austin, TX
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Services Agent. Be the first to apply!