Service Desk Intern: Hybrid IT Support & Troubleshooting
Commonwealth of Massachusetts
The Commonwealth of Massachusetts is looking for a Service Desk Intern to join the Executive Office of Technology Services and Security. This role involves assisting with technical support and engaging in day-to-day operations, including troubleshooting and customer interaction. The intern will work part-time or full-time while enrolled in school and gain experience in IT support while being exposed to a hybrid work environment. Ideal candidates should have strong communication skills and a foundational understanding of IT principles. #J-18808-Ljbffr
- ...A staffing solutions provider located in Boston is seeking an IT consultant to assist with Service Desk operations. This role involves providing technical support, troubleshooting issues, and managing hardware/software installations for end users. Candidates should have...Suggested
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...Administrator to provide end-user support and manage application administration. The ideal candidate will troubleshoot IT issues and ensure smooth daily IT service delivery, with responsibilities... ...is located in Boston, offering a hybrid work schedule allowing for both remote...SuggestedRemote work- ...seeking a full-time Technology Operations Intern for Fall 2026, dedicated to supporting our diverse team in maintaining IT efficiency. You will troubleshoot technical issues, assist with... ...dynamic workplace. Experience in a help desk environment and knowledge of Google Workspace...InternshipFull time
$55 - $65 per hour
...HireArt is helping our client find a Senior IT Support Engineer to own the end-user IT... ...shape onboarding, device management, service desk operations, and workplace technology processes... ...V systems, including meeting support, troubleshooting, new room buildouts, and vendor...Hourly payFull timeContract workTemporary workFor contractorsWork at officeLocal areaRemote workVisa sponsorshipFlexible hours$23 - $29 per hour
...Consulting Group in Boston is seeking a Customer Service Representative to provide excellent support to users, fielding help requests via various channels... ...requires strong communication skills, technical troubleshooting, and the ability to work in a fast-paced environment...Hourly pay$70k - $80k
Talener is seeking a Help Desk Analyst in Boston, MA to provide white glove technical support for internal and external customers. The position... .... The role supports troubleshooting hardware and software applications and offers a hybrid work environment with a base...- ...Affiliates is seeking a Technology Support Analyst for its Boston office... ..., ensuring high customer service, and collaborating with other... ...skills, and the ability to troubleshoot hardware and software issues.... ...a competitive salary and is hybrid in nature. #J-18808-Ljbffr...Work at office
$51.8k - $68.91k
...PUMA Gruppe is seeking an Analyst I IT Service Desk located in Somerville, Massachusetts. This... ...pivotal in providing first-level technical support to both corporate and retail environments. Responsibilities include troubleshooting a range of technical issues, managing...- CarGurus LLC in Boston is hiring an IT Service Desk Analyst to join their IT Team. This role requires 2+ years in desktop support with proficiency in Python and experience with MAC and PC environments. The Analyst will work closely with various business teams to resolve...Flexible hours
$18 - $20 per hour
...Massschoolbuildings in Boston, Massachusetts is seeking an IT Co-op to support various tasks within the IT department in a hybrid environment. The position involves assisting with end-user support, troubleshooting IT hardware, and contributing to software development...Hourly pay$1,025 - $1,275 per month
jobr.pro is seeking a full-time intern in Somerville, MA, dedicated to ensuring IT systems run efficiently. The role involves troubleshooting, supporting employees, and developing documentation for common tech issues. Ideal candidates should possess a foundational understanding...InternshipBi-weekly payFull timeFlexible hours- ...is a company providing IT and engineering solutions... ..., innovative services to numerous industry-leading... ...a dynamically growing, international organization. Join IT... ...First- and second-level support for internal users Analysis... ...in IT support, service desk, or a comparable OSS...WorldwideFlexible hours
$31.38 - $38.76 per hour
...leading law firm in Boston is seeking a Service Desk Analyst to provide technical support services to clients via phone,... .... The successful candidate will troubleshoot and resolve technology issues, maintain... ...should have at least two years of IT support experience. This position...Hourly payWork at office- ...of Massachusetts is hiring a Service Desk Specialist to join its Information... ...providing Tier 1 and Tier 2 support, resolving technical issues... ...diploma and experience in IT, strong proficiency in MS Windows... ...customer service skills. A hybrid work schedule is offered. #J...
- ...educational institution in Boston is seeking a Service Desk Specialist I to provide first and second level IT support. The ideal candidate will assist clients with... ...experience is required, along with strong troubleshooting skills in Windows and Mac OS. This role offers...
$37.59 - $46.36 per hour
Robins Kaplan LLP is seeking a Service Desk Analyst in Boston. This role involves providing technical support to clients, troubleshooting hardware and software issues, and ensuring high customer... ...should have at least two years of IT support experience, strong proficiency...Hourly payWork at office$62k - $94k
The IT Support Specialist will provide hands‑on, day‑to‑day end user support at Fractyl's Burlington... ...the IT Manager and Fractyl's Managed Services Providers (MSPs) to resolve tickets,... ...on core IT software Handle service desk tickets in a timely manner and identify...InternshipWork experience placementWork at officeLocal area$17.36 - $20.54 per hour
...Level 1 - Associate Field Services Technician I Respond to IT service tickets using... ...room readiness tasks Support imaging and deployments under... ..., and mobile devices. Troubleshoot and resolve common... ...awkward spaces (e.g., under desks, behind racks) Manual Dexterity...Hourly payFull timeTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hours- IT Support Specialist, Cognito Therapeutics, Inc. Location: Cambridge... ...conference room technology, troubleshooting hardware and software issues... ...devices Respond to help desk requests and resolve technical... ...to support the IT Managed Service relationship. Prepare and configure...Full timeSummer workWork at officeRemote work
- ...Job Title Service Desk Intern (260004EU) Overview The Executive... ...for creating, troubleshooting, escalating, and following... ...service portal within the IT Management System.... ...within the End User Support Contact Center. Internship... ...0 PM EST Work Model: Hybrid (in‑office and remote...InternshipHourly payFull timePart timeWork at officeImmediate startRemote workMonday to FridayDay shift
- ...is seeking to add a Senior IT Support Engineer to work onsite in Cambridge... ...support, that include troubleshooting, staging and configuration, and resolving tickets for internal and external customers.... ...• 7 years' experience in IT Service environment. • Experience...Hourly payPermanent employmentRemote work
$62k - $78k
CarGurus is seeking an IT Service Desk Analyst to join their team in Boston, MA. This role involves... .... Candidates should have 2+ years of support experience, proficiency in automating... ...with MACs and PCs. The position is hybrid and offers competitive compensation, including...- ...HireArt is seeking a Senior IT Support Engineer in Cambridge, MA, to enhance the end-user IT experience. This role focuses on onboarding... ...will bring over 5 years of experience and excellent troubleshooting skills. Benefits include healthcare and 401k plans. Must be...Full timeLocal area
- ...IT Service Provider and Customer Support Engineer (LV 1) Help Desk Boston, MA IT Service Provider and Customer Support... ...emphasize effective triage, basic troubleshooting of operating systems, and... ...the client base. Mobilize internal support resources as needed and...Work experience placementLocal areaFlexible hours
- IT SUPPORT SPECIALIST , Information Systems and Technology (IS&T), in the Escalations team... ...through investigation, diagnosis, and troubleshooting. The IT Support Specialist serves as a... ...its support for generative AI tools and services, the team will play a key role in assisting...
$55 - $65 per hour
...Source One is a consulting services company and we’re currently looking for an individual... ...robotics company, is seeking a Senior IT Support Engineer to own and elevate the end-... ...offboarding workflows End‑User Support Troubleshoot devices, productivity tools, connectivity...Full timeContract workMonday to Friday- Cognito Therapeutics, Inc. is looking for an IT Support Specialist in Cambridge, MA. You will provide onsite and remote technical support... ...-day technology operations. The ideal candidate will handle troubleshooting, onboarding, and managing office technology while...Work at officeRemote work
- Applause is looking for a Service Desk Manager to lead its global team, supporting user base on a large scale. This hybrid role involves mentoring IT professionals, managing daily operations, and developing global IT support solutions. Ideal candidates will have 5+ years...
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