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Service Desk Tech I User Support & IT Troubleshooting

$23 - $29 per hour

Public Consulting Group

Public Consulting Group in Boston is seeking a Customer Service Representative to provide excellent support to users, fielding help requests via various channels. This role requires strong communication skills, technical troubleshooting, and the ability to work in a fast-paced environment. Candidates must possess a High School Diploma and ideally hold a COMP TIA A+ certification. The compensation for this position ranges from $23.00 to $29.00 per hour. #J-18808-Ljbffr

Vacancy posted 1 day ago
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