Service Desk Tech I User Support & IT Troubleshooting
$23 - $29 per hourPublic Consulting Group
Public Consulting Group in Boston is seeking a Customer Service Representative to provide excellent support to users, fielding help requests via various channels. This role requires strong communication skills, technical troubleshooting, and the ability to work in a fast-paced environment. Candidates must possess a High School Diploma and ideally hold a COMP TIA A+ certification. The compensation for this position ranges from $23.00 to $29.00 per hour. #J-18808-Ljbffr
- ...provider located in Boston is seeking an IT consultant to assist with Service Desk operations. This role involves providing technical support, troubleshooting issues, and managing hardware/software installations for end users. Candidates should have 2-3 years of relevant...Suggested
- ...Massachusetts is looking for a Service Desk Intern to join the Executive... ...involves assisting with technical support and engaging in day-to-day operations, including troubleshooting and customer interaction. The... ...school and gain experience in IT support while being exposed to...SuggestedFull timePart timeInternshipWork at office
$70k - $95k
...IT Lead Support Tech - Brookline Bournewood Hospital - Brookline... ...support to the end-user community remotely... ...and a contracted help desk team. This role includes... ..., cloud services, MDM and EHR system.... ...instructions as it relates to troubleshooting, hardware setups, and...SuggestedFull timeFor contractorsLocal areaRemote workShift work- ...The End User Support Analyst provides technical assistance and... ...to ensure seamless IT operations. This role involves troubleshooting, diagnosing, and resolving... ...skills, excellent customer service abilities, and a deep... ...experience in IT support, help desk, or end-user support...SuggestedWork at officeRemote work
$90k - $100k
...Analysis Group, Inc. in Boston is seeking a skilled Senior Support Engineer to tackle complex IT issues and enhance the end-user experience in a fast-paced environment. Candidates should have a Bachelor’s degree and a minimum of 4 years of relevant experience. This position...Suggested$65k - $85k
...of Massachusetts is seeking a Systems Administrator to provide end-user support and manage application administration. The ideal candidate will troubleshoot IT issues and ensure smooth daily IT service delivery, with responsibilities including user access management and...Remote work- ...Operations Intern for Fall 2026, dedicated to supporting our diverse team in maintaining IT efficiency. You will troubleshoot technical issues, assist with employee onboarding... ...a dynamic workplace. Experience in a help desk environment and knowledge of Google Workspace...Full timeInternship
$55 - $65 per hour
...helping our client find a Senior IT Support Engineer to own the end-user IT experience across device lifecycle... ...onboarding, device management, service desk operations, and workplace... ...systems, including meeting support, troubleshooting, new room buildouts, and vendor coordination...Hourly payFull timeContract workTemporary workFor contractorsWork at officeLocal areaRemote workVisa sponsorshipFlexible hours- ...Are you a tech-savvy professional with a... ...providing exceptional IT support? We have a... ...critical support to the user community. This... ..., etc. ~ Strong troubleshooting skills ~... ...~ Strong customer service. ~ Ability to work... ...Support, Service Desk Analyst, Desktop TechnicianContract work
- IT Support Specialist, Cognito Therapeutics, Inc. Location... ...room technology, troubleshooting hardware and software... ...devices Respond to help desk requests and resolve... ...support the IT Managed Service relationship. Prepare... ...monitors, accessories, and user accounts for new hires...Full timeSummer workWork at officeRemote work
$40k - $60k
A technology-enabled managed services company seeks a Junior IT Support Engineer to provide first- and second-line IT support for global end-user devices and network systems. The role requires experience in IT support, troubleshooting skills, and familiarity with Microsoft...$51.8k - $68.91k
...Gruppe is seeking an Analyst I IT Service Desk located in Somerville,... ...providing first-level technical support to both corporate and retail... .... Responsibilities include troubleshooting a range of technical issues,... ...years of experience in end-user support, exceptional customer...- ...IT Service Provider and Customer Support Engineer (LV 1) Help Desk Boston, MA IT Service Provider and Customer Support... ...technical and non-technical end users through a variety of channels... ...effective triage, basic troubleshooting of operating systems, and desktop...Work experience placementLocal areaFlexible hours
- ...Position: IT Desktop Support Engineer Location: 5 days/week... ...support for all End User Computing devices (Laptop... ...of customer service and deliver optimum operational... ...OS/Peripherals troubleshooting. Asset/Inventory Management... ...accordance with Help Desk escalation processes....Contract workWork at office
- ...Everglade Works an innovative IT solutions company known... ...us for smart, scalable tech support, and our people are the... ...systems. You’ll troubleshoot like a champ, maintain... ...mission Set up and manage user accounts, permissions,... ...experience with help desk ticketing systems (like...Remote work
- ...Mason Company Inc. is seeking a driven full-time IT Service Center Analyst to provide excellent Tier 1 support to employees. This role includes troubleshooting and resolving hardware and software issues while ensuring user satisfaction. The ideal candidate should possess...Full timeWork at office
- Director of End User Support (260003BI) The Executive Office of Technology Services and Security (EOTSS) is the lead... ...agreements. Service Desk The Service Desk assists... ...locations. Facilitate Tech Refresh, New Hire... ...incidents Work with the other IT support teams and the...Full timePart timeWork experience placementWork at officeRemote workFlexible hours
- ...Technology Group is seeking a hybrid support role in Cambridge, Massachusetts. Candidates... ...and a strong emphasis on customer service. The ideal candidate will demonstrate... ...the ability to assist non-technical users with troubleshooting. Technologies include Cisco, Service...
- ...ploy is a company providing IT and engineering solutions with... ...outstanding, innovative services to numerous industry-leading... ...First- and second-level support for internal users Analysis, prioritization,... ...experience in IT support, service desk, or a comparable OSS environment...WorldwideFlexible hours
$31.38 - $38.76 per hour
...leading law firm in Boston is seeking a Service Desk Analyst to provide technical support services to clients via phone,... .... The successful candidate will troubleshoot and resolve technology issues, maintain... ...should have at least two years of IT support experience. This position...Hourly payWork at office$18 per hour
...Bilingual (Italian/English) Service Desk Analyst Req number: R7... ...the technical support and customer service needed... ...and Italian speaking users in an efficient and... ...ll Do Provide General IT end‑user support Utilize... ...resetting passwords, troubleshooting hardware remotely (Laptops...Hourly payPart timeWork at officeLocal areaRemote workWorldwideWeekday work- ...educational institution in Boston is seeking a Service Desk Specialist I to provide first and second level IT support. The ideal candidate will assist clients with... ...experience is required, along with strong troubleshooting skills in Windows and Mac OS. This role offers...
- ...Rewardgateway seeks an IT Systems Analyst in Boston, MA to support end users and IT infrastructure. You will manage local IT requests, troubleshoot tech issues, and handle vendor management. A Bachelor's degree in IT and 2 years of experience required. Excellent communication...Local areaRemote work
- ...Gaming Commission is looking for a Service Desk Specialist to join its Client... ...providing Tier 1 and Tier 2 technical support, ensuring exceptional customer... ...School Diploma and relevant IT experience. Responsibilities include resolving user inquiries, documenting issues, and...
- IT Help Desk Support Specialist (ServiceNow, LMS Support) job at Dutech Systems, inc. Boston... ...IT Help Desk Support, ServiceNow, User Support, Customer Service, Ticket Management, LMS Support, Account Setup, SSO Support, Troubleshooting, Documentation, Attention to Detail...Work at office
$37.59 - $46.36 per hour
Robins Kaplan LLP is seeking a Service Desk Analyst in Boston. This role involves providing technical support to clients, troubleshooting hardware and software issues, and ensuring high customer... ...should have at least two years of IT support experience, strong proficiency...Hourly payWork at office- ...Job Title: IT Support Engineer Location: Fully Remote (Houston... ...continues to grow rapidly and services major medical centers,... ...ownership of projects, focus on user needs, and the right tools.... ...Essential Job Functions: Troubleshoots hardware and software...Remote workRelocation
$40k - $60k
...technology-enabled managed services company dedicated to... ...what it means to support mission‑critical enterprise... ...Netherlands . The Junior IT Support Engineer is... ...support for global end‑user devices and network systems... ...with ITIL processes Troubleshoot hardware, software, and...Work experience placementLocal areaRemote work$90k - $100k
...expertise. The Senior Support Engineer resolves... ...and end-user experience in a fast... ...collaborative professional services environment. A... .... Provide desk-side technology support... ..., maintain, and troubleshoot complex audio/... ...Experience in enterprise IT support with ITSM...Work experience placementWork at officeLocal areaRemote workWorldwide- ...Your Tasks Consults with IT Manager team to... ...for the organization. User support for all IT standard related... ...under the Brose service catalog and IT Scope.... ...storage). Work together to troubleshoot integration issues between... .... Brose offers a high-tech work environment and a...Flexible hours
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