Tier 1 IT Support Specialist — Fast-Paced Helpdesk
W.B. Mason Company Inc.
W.B. Mason Company Inc. is seeking a driven full-time IT Service Center Analyst to provide excellent Tier 1 support to employees. This role includes troubleshooting and resolving hardware and software issues while ensuring user satisfaction. The ideal candidate should possess a strong knowledge of Microsoft Windows and Office, as well as have the ability to manage multiple tasks in a fast-paced environment. Benefits include competitive pay and various health plans. #J-18808-Ljbffr W.B. Mason Company Inc.
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- IT Support Specialist, Cognito Therapeutics, Inc. Location: Cambridge, MA, USA, Full-time Company... ...from the trial in summer 2026. We are a fast‑moving, highly motivated team of innovators... ..., and comfortable supporting a fast‑paced office environment. This is a highly...Full timeSummer workWork at officeRemote work
- IT Help Desk Support Specialist (ServiceNow, LMS Support) job at Dutech Systems, inc. Boston, MA. Skills IT Help Desk Support, ServiceNow, User Support... ...‑oriented IT Help Desk Support Specialist to provide Tier 1 technical support to users. The ideal candidate will be responsible...Work at office
$17.36 - $20.54 per hour
...Level Deliverable Level 1 - Associate Field Services Technician I Respond to IT service tickets using documented... ...checks and room readiness tasks Support imaging and deployments under... ...and analytical thinking in fast-paced environments Ability to collaborate...Hourly payFull timeTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hours$65k - $70k
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...Tier 2 Support Representative HqO is connecting real estate to the people with an asset agnostic... ...work every day. If you want to join a fast-growing, highly collaborative, and supportive... ...Provide guidance and enablement to Tier 1 representatives to enhance team...Work at office$65k - $70k
Medium seeks a reliable IT Helpdesk & Support Specialist to provide technical support in our Downtown Boston office. The role involves Tier 1 and Tier 2 support, troubleshooting various technology systems, and ensuring staff have dependable access to IT resources. Candidates...Work at office$65 - $70 per hour
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...looking for a highly organized and motivated IT Support Specialist to join our global IT team. This is a... ...and logistics vendors to deliver fast, reliable support against tight onboarding... ...including resolving a steady stream of helpdesk tickets, spanning login/access, email,...Local area- ...Position Overview The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product lines... ...manner. Ability to achieve results and meet goals in a fast‑paced, team environment. Ability to make independent decisions...Local areaRemote workFlexible hoursNight shiftWeekend work
$28.8 - $29.5 per hour
...alternative application process. Desktop Support Specialist/Helpdesk Full Time Technical Canton, MA, US... ..., and the ability to thrive in a fast-paced environment. Key Responsibilities... ...experience will be considered. 1-3 years of IT support, desktop support, or help desk...Hourly payFull timeWork at officeFlexible hours$68.2k - $116k
...— Haemonetics is your employer of choice. Job Details The IT Site Support Specialist is an on‑site role responsible for providing advanced support... ...may be entitled to such information by law, you may contact 1‑(***) ***-****, Monday through Friday, 7:30 a.m. - 5 p.m. ET...Hourly payTemporary workWork at officeRemote workMonday to FridayFlexible hours- The End User Support Analyst provides technical assistance and support for hardware, software, and network-related issues to ensure seamless IT operations. This role involves troubleshooting, diagnosing, and resolving technical problems and assisting users with system...Work at officeRemote work
$57k - $66.98k
...alternative application process. IT Helpdesk Technician (Fenway Health)... ...the people we serve. We are a fast‑growing organization founded in... .... Job Summary The Helpdesk Support I provides technical support and... ...Provide Level 1 support for Azure, Active Directory...Full timeWork experience placement- ...countries and quickly approaching the #1 position in the industry. Do you enjoy a fast-paced environment? Do you like seeing... ...and versatile Security & IT Specialist to join our team. In this role,... ...IT infrastructure, and supporting our sales and customer success...Part timeRemote workWorldwideFlexible hours
- ...: Sr. Technical /Desktop Support Lead - Employee Tech Services... ...white-glove, deskside IT support to executives and staff in a fast-paced financial services... ...Provide Level 1 and 2+ deskside and remote... ...workflow and follow up on helpdesk issues via ticketing systems...Contract workWork at officeRemote workFlexible hoursAfternoon shift
- A reputable IT support firm in Massachusetts is seeking an experienced IT Support Specialist to provide excellent support in a dynamic work environment. The candidate will be... ...collaborate with IT staff. The ideal applicant has 1 year of experience in a law firm and is...Work at office
$70k - $75k
...the Role: As an Internal Sales Support Specialist, you will play a critical... ...sales efforts by providing top-tier pre-sales support. You will be... ...effectively. Work in a fast‑paced, ever‑changing environment while... ...Retirement Benefits starting on Day 1. 3 weeks paid vacation ,...Work experience placementWork at office$55 - $65 per hour
...HireArt is helping our client find a Senior IT Support Engineer to own the end-user IT... ...access, conference room technology, and Tier 1/2 support. In this role, you’ll help shape... ...continuously improves processes, and thrives in fast‑paced technical environments. The ideal...Hourly payFull timeContract workTemporary workFor contractorsWork at officeLocal areaRemote workVisa sponsorshipFlexible hours$65k - $85k
A financial technology company based in Somerville, MA, is seeking a Desktop Support Engineer. This role focuses on providing critical support to both in-person and global teammates, ensuring they have the tools they need for success. Responsibilities include managing device...- ...Massachusetts is hiring a Service Desk Specialist to join its Information Technology... ...Division. This position requires providing Tier 1 and Tier 2 support, resolving technical issues for end... ...high school diploma and experience in IT, strong proficiency in MS Windows and...
$125k - $140k
Senior IT Auditor Specialist Location: Boston, MA / Charlotte, NC / Milwaukee,... ...cybersecurity, and technology processes supporting investment and fund... ...management (e.g., SOX, SOC 1/2, SEC regulations, NIST,... ...the ability to thrive in a fast‑paced environment and consistently...Work at office- ...School Operations, Student Engagement & Support Manager to support the daily functioning... ...Ability to manage multiple priorities in a fast‑paced environment Experience working with diverse... ...Terms & Compensation Managerial Tier C. Salaries are listed by Unions and Grade...InternshipWork at office
- Plasmidsaurus is seeking a Technical Support Specialist in Boston, MA to serve as the first point of contact for customers. This role involves providing fast, empathetic Tier 1-2 support to researchers in academic and biotech settings. The ideal candidate will have a Bachelor...Work at office
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