Tier 1 IT Support Specialist — Fast-Paced Helpdesk
W.B. Mason Company Inc.
W.B. Mason Company Inc. is seeking a driven full-time IT Service Center Analyst to provide excellent Tier 1 support to employees. This role includes troubleshooting and resolving hardware and software issues while ensuring user satisfaction. The ideal candidate should possess a strong knowledge of Microsoft Windows and Office, as well as have the ability to manage multiple tasks in a fast-paced environment. Benefits include competitive pay and various health plans. #J-18808-Ljbffr W.B. Mason Company Inc.
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- ...Commission is looking for a Service Desk Specialist to join its Client Services Team... .... This role involves providing Tier 1 and Tier 2 technical support, ensuring exceptional customer service... ...a High School Diploma and relevant IT experience. Responsibilities include...Suggested
$49.04 - $57.98 per hour
...tailored services for supporting new medicine breakthroughs... .... Our culture is fast‑paced, fun and never boring.... ...As the primary on‑site IT support resource, the Lab Systems Support Specialist III plays a critical role... ...an escalation point for Tier 1 and Tier 2 incidents,...SuggestedHourly payTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hours$65k - $70k
...readiness training, job placement and support, and access to post-secondary... ...-focused, and technically proficient IT Helpdesk & Support Specialist to provide day-to-day IT support in a... ...Responsibilities: End-User Support: Provide Tier 1 and Tier 2 technical support to...SuggestedFull timeWork experience placementWork at officeLocal areaRemote work$71k - $79k
...work every day. If you want to join a fast-growing, highly collaborative, and supportive team that is at the forefront of... ...About the role We are seeking a Tier 2 Support Representative to join... ...Provide guidance and enablement to Tier 1 representatives to enhance team...SuggestedWork at office- ...Eleos-Health is seeking an IT Specialist to join their Operations team. This pivotal role... ...managing IT infrastructure, providing Tier 1-2 support for macOS devices, and ensuring compliance... ...SaaS application administration in a fast-paced startup environment. The ideal...Remote workFlexible hours
- A sports network company based in Massachusetts is seeking an IT Support Specialist to provide Tier 1 technical support to end users. Responsibilities include troubleshooting hardware/software, resolving IT tickets, and supporting various applications. The ideal candidate...
$65.65k - $118.68k
Description The Senior IT Support Specialist (Regional) provides Tier 2 and Tier 3 end-user support services under the SEC ISS contract, ensuring reliable day-to-day operation of endpoint technology across headquarters and regional offices. This role resolves incidents...Permanent employmentContract workWork at officeRelocationRelocation package$26 - $30 per hour
The IT Support Specialist provides Tier 1 technical support for end users, resolving issues related to workstations, software applications, and IT services. The role is essential in ensuring smooth daily operations across NESN’s user base. Essential Duties And Responsibilities...Hourly payTemporary workLocal areaRemote workAfternoon shift- ...Position Overview The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product... ...manner. Ability to achieve results and meet goals in a fast-paced, team environment. Ability to make independent...Local areaRemote workFlexible hoursNight shiftWeekend work
- ...Job Title: Network Support Specialist Position Type: Contract Location: Boston- onsite... ...someone looking to grow in a dynamic, fast-paced environment that focuses on providing superior... ...to the appropriate technical support tier. Maintain accurate and detailed...Contract workWork experience placementRemote work
$80k
...Position Summary The IT Lab Technician is a... ...responsible for maintaining fast-paced environments in both... ...position based in Newton, MA, supporting day-to-day operations.... ...Responsibilities Helpdesk & Ticket Management... ...prioritize, and resolve Tier 1 and 2 tickets in a timely...Full timeTemporary workWork at office$300 per month
...STR is seeking a Senior IT Support Specialist to join our collaborative, high-performing team. Our IT specialists play a major part in our... ...independently, manage multiple priorities, and succeed in fast-paced, rapidly changing environments with minimal supervision...Full timeFor contractorsSummer workLocal areaRemote workFlexible hoursNight shift- The End User Support Analyst provides technical assistance and support for hardware, software, and network-related issues to ensure seamless IT operations. This role involves troubleshooting, diagnosing, and resolving technical problems and assisting users with system...Work at officeRemote work
- ...Sr. IT Support Specialist / IT Administrator Aequor Technologies manages the Help Desk & IT support for major pharmaceutical clients in the... ...coordinating with ISP for diagnosis and resolution. Level 1 and 2 support for printers, Interface with managed service vendor...Local area
$32 - $42 per hour
Accenture is hiring for a Desktop Support role in Boston, MA, requiring at least 3 years of experience, including 1 year in Desktop Management. The position includes responsibilities like assisting with IT support for executive users, managing devices through enterprise...Hourly pay- Ropes & Gray LLP in Boston is seeking a Senior Technical Support Specialist for remote support. The role involves addressing technical issues for internal customers and requires at least 7 years of Help Desk experience, preferably in a legal setting. Strong analytical...Remote jobWork at officeShift workAfternoon shift
$80k - $100k
A leading AI platform for insurance is seeking a Desktop Support professional in Boston, MA. Your role involves managing support tickets, ensuring compliance of desktop computers, onboarding new users, and fostering teamwork. Candidates should possess at least 3 years of...Remote jobFlexible hoursShift work$65k - $72k
A leading AI platform for insurance is seeking an experienced desktop/help-desk support professional. The role requires 4-5 years of relevant experience and familiarity with Windows and security procedures. Responsibilities include managing support tickets, onboarding new...Flexible hoursShift work$31.38 - $38.76 per hour
...in Boston is seeking a Service Desk Analyst to provide technical support services to clients via phone, email, and in-person. The... ...software is required. Applicants should have at least two years of IT support experience. This position is non-exempt and eligible for...Hourly payWork at office- ...countries and quickly approaching the #1 position in the industry. Do you enjoy a fast-paced environment? Do you like seeing... ...and versatile Security & IT Specialist to join our team. In this role,... ...IT infrastructure, and supporting our sales and customer success...Part timeRemote workWorldwideFlexible hours
- ...IT Service Provider and Customer Support Engineer LVL 1 Individuals in the IT Service Provider and Consumer Support Engineer role are responsible for a... ...Now Ability to be flexible and adaptive in a fast paced environment. Ability to leverage central, local,...Work experience placementLocal areaFlexible hours
- ...: Sr. Technical /Desktop Support Lead - Employee Tech Services... ...white-glove, deskside IT support to executives and staff in a fast-paced financial services... ...Provide Level 1 and 2+ deskside and remote... ...workflow and follow up on helpdesk issues via ticketing systems...Contract workWork at officeRemote workFlexible hoursAfternoon shift
$70k - $75k
...designed to be fun, fast, and fair, Carvana... ...Exchange, sold our 1 millionth car, and... ...to help set up and support new and existing remote... ...ups related to all IT issues and requests... ...arise. Monitor helpdesk ticketing system and... ...experience in fast-paced environments What...Full timeRemote workMonday to Friday$65k - $85k
A financial technology company based in Somerville, MA, is seeking a Desktop Support Engineer. This role focuses on providing critical support to both in-person and global teammates, ensuring they have the tools they need for success. Responsibilities include managing device...$125k - $140k
...Senior IT Auditor Specialist Location US-MA-Boston ID... ...cybersecurity, and technology processes supporting investment and fund... ...management (e.g., SOX, SOC 1/2, SEC regulations, NIST, COBIT... ...the ability to thrive in a fast-paced environment and consistently...Full timeWork at office$70k - $75k
...Sales Support Specialist Base Salary: 75,000 Location: Boston, MA -Hybrid... ...sales efforts by providing top-tier pre-sales support. You will... ...challenges effectively. Work in a fast-paced, ever-changing environment... ...Benefits starting on Day 1. ~3 weeks paid vacation ,...Work experience placementWork at office- ...Massachusetts is hiring a Service Desk Specialist to join its Information Technology... ...Division. This position requires providing Tier 1 and Tier 2 support, resolving technical issues for end... ...high school diploma and experience in IT, strong proficiency in MS Windows and...
$60k - $65k
...designed to be fun, fast, and fair, Carvana... ...Exchange, sold our 1 millionth car, and... ...to help set up and support new and existing remote... ...ups related to all IT issues and requests... ...arise. Monitor helpdesk ticketing system and... ...experience in fast-paced environments What...Full timeRemote workMonday to Friday$29 - $32 per hour
...holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-... ...tracking, and monitoring of the helpdesk ticket queue with... ...senior-level first and second-tier contact to resolve user issues,...Hourly payWork at officeLocal areaRemote workNight shiftAfternoon shiftEarly shift
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