Recovery Team Lead: Customer Experience & Collections
Libra Solutions, LP
MoveDocs in Charlotte, NC seeks a highly responsive leader to oversee a servicing team focused on settlements, payoffs, and case status for providers. The role drives customer experience, operational performance, and collections strategies in a dynamic, in-office setting. The successful candidate will manage staffing, coaching, and performance while partnering with legal, finance, and servicing teams to meet targets and ensure compliant recovery activities. #J-18808-Ljbffr Libra Solutions, LP
- ...a high-energy leader to direct a servicing team focused on settlements, payoffs, and case status... ...performance targets and ensure compliant recovery activities. The successful candidate will champion customer/provider experience improvements, and bring data-driven decision...CollectionsWork at office
- Project Resources Group (PRG) seeks a Claims Recovery Specialist for our Charlotte, NC office. Join a growing team focused on recovering third-party property and utility... ...claims in a B2B setting. Candidates with collections or insurance adjusting background are highly relevant...CollectionsBase plus commissionWork at office
- Project Resources Group (PRG) is seeking a Claims Recovery Specialist for our Charlotte, NC office. This role focuses on recovering third... ...be detail-oriented, a strong negotiator, and experienced in collections or insurance adjusting. We offer a competitive base hourly...CollectionsHourly payWork at office
$21 per hour
...More with iQor. From Customer Interactions to... ...More with industry-leading compensation. And... ...Service & Collections Representatives to... ...exceptional customer experience. Onboarding Date... ..., compliance, and recovery What Makes You... ...Supportive leadership and team environment...CollectionsHourly pay- Huntington National Bank seeks a Senior Financial Recovery Rep (SBA) to develop resolution strategies for classified loans and minimize... .... The role includes analyzing financial plans, negotiating collections, restructuring, and advising on litigation, liquidation, or charge...CollectionsRemote job
$54k - $82k
...services and next-generation customer experience to fast-growing technology... ...career within TaskUs. Join our team today and experience... ...Job Description: Team Lead - Roadside Assistance Specialist... ...). Responsible for the safe recovery of the autonomous vehicle which...Full timeLocal areaShift work- ...make it happen. Our professional service team, the attorneys, paralegals, and staff,... ...hours. Position Summary As a Recovery and Collections Agent, you will be collecting assets for... ...of professionalism with excellent customer service, organizational, and problem-solving...CollectionsFlexible hours
$127.31k - $243.34k
...Payments Solution Engineer lead, you will be... ...disbursements, premium collections, billing payments, treasury... ...across multiple Agile teams.Provide architecture... ...operational readiness, disaster recovery, and service... ...relevant education and/or experience.8+ years of experience...CollectionsFull timeH1bWork at officeRemote workHome officeRelocation packageFlexible hours- ...seamless outcomes for our customers. MoveDocs is... ...and customer experience results within our Atticus Servicing team. This role leads a team responsible for negotiating and collecting settlements, providing... ...timely, and compliant recovery activities. The successful...CollectionsWork experience placementWork at officeFlexible hours
- ...Collections Attorney Responsible for managing... ...accounts, and direct customer accounts. This... ...collections, insurance recovery, contract... ...training to internal teams on billing documentation... ...Education and/or Experience – Juris Doctor (J.... ...participates and leads meetings as needed...CollectionsContract workWork at officeRemote work
- ...and incomparable customer service. Driven by... ...excellence for our team, our customers, and... ...and outbound collections, call center sales... ...improving customer experience by delivering products... ...center staff. Lead in making recommendations... ...off, roll rates, recovery, expense budget)....CollectionsFlexible hours
- ...Your Store Journey Starts Here Our Stores Team Members are the heart of the customer experience. Every day, you bring a friendly attitude, help customers... ...'s responsibilities and requirements. Store Team Lead Positions: Logistics Team Lead Operation Team...
- ...excited to welcome new team members! With over 30... ...and consistent customer experiences by demonstrating excellence... ...not been sent for collections Answers complex billing... ...maximize potential recovery on each call Maintains... ...advancement as a team lead, or in a functional...CollectionsWork experience placementWork at officeRemote workWork from homeHome office
- A clean tech company in Charlotte, NC is seeking a Collections Strategy Manager to lead the design and execution of collections campaigns. The... ...requires developing communication strategies that enhance customer experience and payment timeliness. Ideal candidates will have...Collections
$75.3k - $143.1k
...purpose of this role is to lead the implementation and... ...supported by the team, including many of the... ...evaluation of Disaster Recovery (DR) exercises across... ...planning, testing, evidence collection, measurement, and... ...equivalent years of experience in lieu of education requirement...CollectionsLocal area$70k - $140k
Summary: The Sr Financial Recovery Rep (SBA) develops resolution strategy... ...plans, negotiating loan collection, or restructuring, and... ...or equivalent, relevant work experience A minimum of 3 years of experience... ...deadline driven and goal-oriented team environment. Basic working...CollectionsWork experience placementWork at officeRemote workWork from homeFlexible hours- ...about new merchandise collections, cultures and the evolving... ...known as the Tiffany Experience (Creating Connections,... ...the Store Director in leading, developing and... ...operations and security team members to meet and/or... ...ensuring unsurpassed customer service. S/he manages...CollectionsWork at officeNight shift
- ...Security and IT Resilience professional in Charlotte to lead DR planning, resilience activities, and governance across systems. You will coordinate cross‑team efforts, analyze incidents, and drive improvements to recovery capabilities and runbooks. The role emphasizes...
- ...is looking for an Assistant Store Manager who will lead the team in delivering exceptional customer service. You will assist with managing store operations... ...candidate will have at least one year of management experience in a relevant industry, ensuring compliance with...
- ...Federal Claims Services engagements for government and public sector clients, focusing on disaster recovery funding programs (FEMA, HUD CDBG-DR, ARPA). You will manage complex teams, develop client relationships, and drive compliance projects across states and localities....
- Job Title: Team Lead - Support Department: Support Services Reports To: Manager of Support Services FLSA Status: Exempt... ...be at the center of providing an exceptional client and customer resolution experience, and you’ll do this in our incredibly fast-paced, exciting...Temporary workLocal areaImmediate start
- Aurora Health Care is seeking an Asset Investment Recovery Program Manager to lead the AIR initiative, maximize value from asset redeployment and disposal, and drive process improvements across facilities. This full-time role focuses on coordinating projects, developing...Full time
- ...pivotal role in our vision to enhance the customers rent to own experience. We expect our Credit Managers to be... ..., returns, service calls, and field collections. Be responsible for maintaining,... ...area and possess the ability to lead Sales Representatives to assist you....CollectionsFull time
- ...and public sector clients in managing disaster recovery funding, including FEMA and HUD CDBG‑DR programs, often leading multi‑jurisdiction projects and coordinating with... ...to client sites, collaborate with engagement teams, and ensure strict compliance and quality delivery...Local area
- ...in Charlotte, NC is hiring an Outbound Collections Representative to support a major credit card portfolio. You will contact customers by phone to resolve past-due balances, negotiate... ...while providing an outstanding customer experience. The role requires 1+ year in customer...CollectionsShift work
- ...promote products in dynamic, customer-facing environments? If so, we... ...Events Assistant to join our team in Charlotte, NC. This... ...smoothly during events. Feedback Collection: Gather customer feedback during... ...customers have a positive experience. Sales-Oriented: Interest in...CollectionsFull time
- ...supervision of the Management team, the Overnight Supervisor... ...facing and general daily recovery ensuring a pleasant and productive shopping experience for all customers. Ensures nightly... ...offering an unsurpassed collection of industry-leading boat brands, and Big Cedar...CollectionsFull timeSeasonal workLocal areaFlexible hoursNight shift
- ...incidents. Within CIFR, our Cyber Recovery practice is focused on the... ...building the tools, playbooks, and team capabilities that enable... ...and dependencies. You have deep experience designing, managing, or... ...growing the practice.The Work:Lead enterprise recovery engagements...Full timeLive inWork at officeLocal areaShift work
- ...Financials practitioner who leads the full functional... ..., lead and develop a team of functional... ...Management, and Advanced Collections - including chart of accounts... ...challenge unnecessary customization and guide clients to... ...implementation experience, with at least 5 years...CollectionsFull timeWork experience placementLive inWork at officeLocal area
$122.1k - $146.52k
...Operations Manager within Customer Operations will lead the strategic... ...loan servicing and collections functions. This role... ...customer service with recovery objectives, aiming to... ...CFPB and FDCPA. Team Development and Results... ...mortgage or HELOC experience). Minimum of five (...CollectionsLocal areaVisa sponsorshipWork visa
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