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Recovery Team Lead: Customer Experience & Collections

Libra Solutions, LP

MoveDocs in Charlotte, NC seeks a highly responsive leader to oversee a servicing team focused on settlements, payoffs, and case status for providers. The role drives customer experience, operational performance, and collections strategies in a dynamic, in-office setting. The successful candidate will manage staffing, coaching, and performance while partnering with legal, finance, and servicing teams to meet targets and ensure compliant recovery activities. #J-18808-Ljbffr Libra Solutions, LP

Vacancy posted 1 day ago
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