Deputy Director - Property Records and Taxpayer Services

Priority Priority will be given to applications received on or before June 15, 2026. Washington County is seeking a dependable, collaborative, and results‑oriented leader to serve as our Property Records and Taxpayer Services Deputy Director. This position is well‑suited for an experienced manager who brings sound judgment, steady leadership, and a commitment to accountability in a complex public service environment. While experience in property records, taxation, assessment, governmental licensing, real estate, accounting, finance, or elections is preferred, transferable leadership experience in government, public administration, or other service‑oriented organizations may also be considered. This is an opportunity for a leader who can bring structure to a broad and highly visible public service department, while helping build a culture of accountability, consistent performance management, forward thinking, and an empathetic approach to leading people and priorities. Desirable Experience More than seven (7) years of progressively responsible high‑level managerial experience leading complex projects, managing teams, and overseeing a diverse workforce in a public or private organization engaged in property records, taxation, assessment, licensing, elections, real estate, accounting, finance, or related functions. Experience with county or government budget development, administration, and oversight. Experience writing, revising, and implementing policies and procedures that support operational effectiveness and compliance. Experience leading technology upgrades and improving digital systems or processes. Master’s degree or other advanced education beyond a bachelor’s degree in public administration, business administration, finance, or a related field. Minimum Qualifications Bachelor’s degree in finance, public administration, political science, business, or related field AND five years of management or supervisory experience in a public or private entity engaged in property records, taxation, assessment, governmental licensing, elections, real estate, accounting, finance, or related field. Must have own means of reliable transportation for business purposes. Individuals operating a motor vehicle for county business must possess a valid driver’s license. The finalist for a position vacancy will be required to pass a criminal history background check and drug test at County expense prior to beginning employment with Washington County. Key Responsibilities Administer Property Records and Taxpayer Services Department programs and services. Manage day‑to‑day departmental functions. Develop and recommend departmental goals and objectives. Prepare long and short‑range operational plans. Develop and implement performance management systems and tools. Prepare service evaluations, performance measures, and reports. Provide ongoing evaluation of program policies and procedures. Make recommendations to improve quality of processes and outcomes as needed. Recommend and implement technology systems and software upgrades and enhancements. Maintain current knowledge of laws and legislative changes affecting departmental functions. Provide guidance and interpretation of policies and regulations to various stakeholders. Ensure compliance with federal, state, and local performance standards. Research, compile, and analyze data. Prepare variety of statistical and narrative reports. Coordinate budget preparation, annual budget development, and ongoing budget management, including monitoring revenues and expenditures and recommending budget adjustments as needed. Submit project and other recommendations for capital improvement plans. Communicate with government and elected officials on matters related to the department. Investigate customer and public complaints about departmental functions and implement effective solutions. Direct management of grants and contracts relating to operational responsibilities. Perform cost‑benefit and policy analysis of service and program alternatives. Determine nature and extent of services required. Provide alternative service and program recommendations. Manage department staff. Interview and make staff recommendations. Create and manage work schedules. Provide work direction and review work for accuracy. Develop and facilitate staff training. Respond to grievances and special issues. Conduct performance reviews. Collaborate with other departments, agencies, and organizations in discussing strategic issues. Advise and assist division managers and supervisors regarding human resource issues, management practices, team training, and other related administrative areas. May lead external advisory groups and committees and represent the department at various meetings. Serve as acting department head as assigned. Core Competencies Support and prioritize a welcoming and respectful workplace that fosters diversity and encourages contributions from all individuals. Provide inclusive and equitable service to all members of the community with dignity and respect. Demonstrate support for the County’s diversity, equity and inclusion program. Promotes a culture of continuous quality improvement in the workplace. Demonstrates knowledge of continuous quality improvement. Promotes the use of data and continuous quality improvement to drive the department’s work and achieve results. Work Environment Sedentary work performed within the Government Center. Lifting requirement of up to 20 pounds on an occasional basis. Equipment used may include, but is not limited to, computer, calculator, and telephone. Additional physical/mental requirements that occur may not be listed above but are inherent in performing the position’s essential functions. Equal Employment Opportunity and E‑Verify Washington County participates in the federal E‑Verify program. This means that Washington County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I‑9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Washington County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E‑Verify to pre‑screen job applicants and may not limit or influence the choice of documents you present for use on the Form I‑9. #J-18808-Ljbffr Washington County, MN