Server Infrastructure Engineer

Server Infrastructure Engineer

Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance. With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles. At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together. We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion the driving force that makes one smile and innovate, create, and make a difference every day.

The Server Infrastructure Engineer is responsible for maintaining the reliability, performance, and security of the organization's server and storage infrastructure across on-premises and cloud environments. This role ensures stable business operations by managing enterprise server platforms, virtualization environments, storage systems, and cloud-based file services. The ideal candidate brings strong hands-on experience in server administration, storage management (NFS/NAS), and cloud file share technologies, along with a proactive approach to operational excellence and continuous improvement.

Key Responsibilities

• Administer and maintain Windows and/or Linux server environments.
• Manage virtualization platforms such as VMware ESXi and Nutanix.
• Perform server provisioning, configuration, patching, upgrades, and lifecycle management.
• Monitor system performance and ensure high availability of production environments.
• Conduct capacity planning and performance tuning.
• Manage and support NFS and NAS-based storage environments.
• Configure, maintain, and troubleshoot network-attached storage systems.
• Monitor storage utilization, performance, and capacity trends.
• Implement storage optimization and enforce appropriate access controls.
• Support backup integrations and data protection strategies for file shares.
• Manage and support cloud-based file share environments.
• Administer user access, policies, quotas, and synchronization for cloud platforms.
• Troubleshoot file share performance, replication, and access-related issues across on-premises and cloud environments.
• Troubleshoot and resolve infrastructure-related incidents within defined SLA timelines.
• Perform root cause analysis and implement corrective actions to prevent recurrence.
• Support production systems with minimal downtime and service disruption.
• Maintain accurate incident documentation in ITSM tools.
• Plan and execute infrastructure changes including patching, firmware upgrades, storage configuration changes, and system updates.
• Ensure changes are implemented in line with established governance processes.
• Conduct risk assessments prior to executing critical infrastructure updates.
• Support hybrid infrastructure environments integrating on-premises servers with cloud platforms such as AWS.
• Assist with workload migrations and cloud optimization initiatives.
• Ensure seamless connectivity and data access between on-premises storage and cloud file services.
• Perform vulnerability remediation and infrastructure hardening.
• Implement access controls, permissions management, and security best practices for servers and storage systems.
• Support audit requirements by maintaining documentation and configuration standards.
• Support Disaster Recovery (DR) planning and testing.
• Ensure server and storage systems align with defined RTO and RPO requirements.
• Maintain documentation for recovery procedures and storage replication mechanisms.

Required Skills & Experience

• 7+ years of experience in enterprise server and infrastructure operations.
• Strong expertise in Windows Server and/or Linux administration.
• Hands-on experience with VMware ESXi and/or Nutanix environments.
• Strong experience managing NFS and NAS storage environments.
• Experience with storage capacity planning and performance monitoring.
• Experience supporting cloud-based file share platforms.
• Experience supporting hybrid cloud environments (AWS preferred).
• Strong troubleshooting skills across compute, storage, OS, and virtualization layers.
• Good understanding of ITIL-based Incident, Problem, and Change Management processes.

Preferred Certifications

• VMware Certification (e.g., VCP)
• AWS Certification
• Microsoft or Linux Certification
• ITIL Certification
• Storage-related certifications (optional but desirable)

Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including colour, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.