Assistant Warehouse Manager

Job Description

Job Description

DEPARTMENT: Warehouse

REPORTS TO: Warehouse Manager

Assist the Warehouse Manager in the overall operations of the warehouse, including receiving, shipping, inventory control, and direct supervision of warehouse staff.

Responsibilities Include:

• Meeting performance metrics, including timely receiving, on-time shipment, customer order accuracy, efficiency, and inventory accuracy.
• Directly manage LTL, Parcel, and Receiving Team Leads.
• Recruit, orient, and train staff on both warehouse procedures, software, and safety protocols.
• Provide staff development and feedback, including performance reviews, coaching, and disciplinary actions.
• Planning and scheduling staff to meet customer demands
• Ensure successful order completion from allocation, picking, packing, and shipment; managing orders when necessary.
• Maintain inventory accuracy by overseeing physical counts and reconciling discrepancies.
• Maintain physical condition of warehouse by inspecting equipment; issuing work orders for repair and requisitions for replacement
• Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols
• Maintain written operating procedures and Sage X3 training documentation, including customer-specific shipping and labelling requirements
• Assist in developing policies and procedures to direct the operations of the warehouse
• Assist in the planning and implementation of warehouse improvement and optimization projects.
• Enforce company procedures, rules, and regulations
• Regular predictable attendance
• Other duties as assigned

Desired Qualifications:

• High school diploma or GED.
• 3+ years of warehouse leadership experience (lead/supervisor or above) in a high‐volume distribution environment.
• Demonstrated knowledge of warehouse operations, including common SOPs, safety, carrier compliance, and forklift certification.
• Proficiency with ERP Systems (preferably Sage X3), EDI (e.g., SPS Commerce, TrueCommerce, or similar), Microsoft Excel, Outlook, and Teams.
• Strong problem‐solving, decision‐making, and follow‐through; able to prioritize in a fast‐paced environment.
• Effective written and verbal communication; able to coach and collaborate across all levels.
• Ability to work extended hours during occasional peak periods.
• Bilingual English/Spanish Desired.

Work Schedule & Compensation

Monday - Friday Schedule On-site

Standard business hours 8:00 am - 5:00 pm; flexibility may be required based on business needs

Salary range: $60,000.00 - $65,000.00 annually based on experience and qualifications