Leasing Specialist
Woodward Management Partners
LEASING SPECIALIST JOB DESCRIPTION BASIC PURPOSE:
- Responsible for showing and leasing apartments to prospective residents to maintain projected occupancy.
- Provide exceptional customer service and resolve resident complaints.
- Execute a marketing plan and update social media accounts under the direction of the Community Director.
- Conduct outreach marketing visits.
- Works as a team participant to ensure the community meets the quality customer service standards set by Woodward Management Partners and the Community Director.
- Represent Woodward Management Partners in a professional manner at all times. Maintain a professional, courteous attitude when dealing with residents, vendors, subordinates, employees and general public.
- Comply with Federal Fair Housing laws and American with Disabilities Act as well as city, county and state rules and regulations.
- Communicate with Community Director regarding any issues that adversely impact property operations and ultimate financial success.
- Ensure the leasing office, amenities, model apartment, and lease tour path are clean and ready to show.
- Conduct open and closing procedures.
- Touch up vacant homes using a sparkling kit as needed.
- Properly complete applicant screening, process lease paperwork and collect rental deposits and payments.
- Play an active role in the renewal process and prepare renewal leases for signatures.
- Maintain a thorough knowledge of all community policies, specials, current market conditions and competitor information.
- Assist the Assistant Community Director to ensure deposits and rental payments are collected on a timely basis and within company guidelines.
- Responsible to conduct outreach marketing and update community Facebook and Instagram accounts at least once per week.
- Regularly shop comps and update market survey.
- Maintain a favorable closing ratio and mystery shop score.
- Performs other duties as assigned by the Community Director.
- Must have valid driver's license and dependable transportation.
- High school diploma or GED equivalent is required.
- Must have a minimum of 1-3 years of customer service experience. Property management experience is a plus!
- Must be able to endure walking, squatting, bending, stair climbing and prolonged standing.
- General knowledge of computers and computers programs (Word, Excel,etc) is required.
- Must be able to work 2-3 weekends a month.
- All candidates must pass a background check and drug screen. We are an equal opportunity employer.
- 100% Paid Employee Healthcare
- Dental, Vision, & LTD Coverage
- Paid PTO & Holiday Time
- 401k Investment Plan
- Employee Apartment Discount & Employee Referral Programs
Vacancy posted 3 days ago
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