Corporate Social Responsibility (CSR) Manager

Job Description

Job Description

Job Title : Corporate Social Responsibility (CSR) Manager
Classification : Exempt
Department : Corporate
Reports To : Administration General Manager

Position Summary:
The Corporate Social Responsibility (CSR) Manager is responsible for leading the development and organization-wide implementation of company policies, corporate directives, compliance initiatives, and internal operational standards.
This role serves as a key liaison among executive leadership, department managers, employees, and expatriate staff to ensure alignment with corporate policies, regulatory compliance, and the promotion of ethical business practices throughout the organization.
In addition, the CSR Manager oversees team operations and leads internal audits, policy implementation and improvement, risk mitigation efforts, and the effective operation of administrative functions. This role plays a critical part in supporting organizational stability and sustainable growth.
This position is expected to serve as a core leader in CSR and compliance functions, with future opportunities to take on broader responsibilities in administrative leadership and organizational management in line with business growth and transformation.

Key Responsibilities:

• Corporate Compliance & Policy Management
  • Lead the development, implementation, and organization-wide rollout of corporate policies, procedures, and internal standards
  • Drive compliance with legal requirements, internal regulations, and ethical business practices
  • Monitor policy adherence and implement improvements to strengthen compliance and operational consistency
  • Manage document control, policy approval processes, and compliance tracking activities
  • Partner with executive leadership to enhance risk management and internal control frameworks
  • Provide regular compliance updates to executive leadership (e.g., Executive Committee)
• Audit and Risk Management
  • Lead the planning, execution, and review of internal audits
  • Take full ownership of corrective action planning, execution, and closure based on audit findings
  • Identify operational risks across departments and ensure appropriate mitigation and escalation
  • Oversee external audit coordination and preparation of related documentation
  • Coordinate liability insurance matters and manage communication with external stakeholders
• CSR and Administrative Leadership
  • Oversee the overall operation of the CSR team
  • Lead team development, performance management, and capability building
  • Drive the development and improvement of efficient and standardized business processes
  • Oversee office administration functions, including general administrative operations and resource management
• Additional Responsibilities
  • Support employee engagement initiatives and contribute to strengthening company culture and values
  • Lead cross-functional and special projects as assigned
  • Perform other related duties to meet evolving organizational needs
  • This role may occasionally require physical activities during working hours (excluding breaks), such as walking, sitting, standing, bending, reaching, handling materials, and lifting or carrying objects up to 50 lbs

Skills & Competencies:

• Strong commitment to compliance, ethics, and integrity
• Excellent problem-solving and analytical skills
• Ability to manage and prioritize multiple responsibilities effectively
• Strong leadership and team management capabilities
• Excellent interpersonal and communication skills in a diverse work environment
• Ability to work independently while collaborating across departments
• Sound judgment and ability to handle sensitive matters appropriately
• High level of discretion and ability to manage confidential information
• Adaptability and flexibility in a changing organizational environment

Education & Experience:

• Bachelor’s degree in Business Administration, Management, Human Resources, Law, or a related field preferred (or equivalent practical experience)
• Minimum of 5 years of relevant experience in corporate administration, compliance, CSR, or related fields, including management experience
• Hands-on experience in internal audits, policy implementation, or internal control activities
• Experience leading cross-functional initiatives is a plus
• Experience in manufacturing and/or multinational environments is preferred

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