Residential Lending Equity Specialist

Residential Lending Equity Specialist Full Time Clerical Palo Alto, CA, US 5 days ago Requisition ID: 1664 Salary Range: $38.46 To $45.67 Hourly Residential Lending Equity Specialist Opportunity at Stanford Federal Credit Union! We’re on a mission to improve financial lives! If you’re a high‑energy, compassionate, and collaborative individual with a desire to make a difference, we encourage you to consider joining our SFCU team! Members really do come first at Stanford FCU because we’re non‑profit and owned by our members. Our members work for Stanford University or some of the most innovative companies in Silicon Valley—and we provide them with the most generous financial benefits in our industry. Stanford FCU is a $4.5 billion company with a global reach of over 95,000 members in 90 countries and growing! Come grow with us and see what it’s like to work for a Bay Area Top Workplace. As our CEO says, “we work hard, and we play hard”, and we need your help to improve even more financial lives! The Home Equity Loan Specialist conducts outbound calling with potential borrowers in a timely manner to review Home Equity Lines of Credit (HELOC) and Fixed 2nd mortgage inquiries. You will be responsible for the origination and processing of incoming applications. The position will require a vast knowledge of home equity products. You will work closely with an outstanding and highly motivated residential lending team who thrives in a fast‑paced work environment. Who YOU are: One to three years home equity lending experience. College degree or specialized certification preferred. Ability to demonstrate a high sense of urgency in all activities to meet the needs of the members. Works as the member's advocate in the lending process. Ability to communicate by phone and email in a proactive, member‑oriented manner. Ability to handle daily routine with moderate freedom to interpret or act upon various situations, and effectively multi‑task and process a large volume of work with a high degree of accuracy. Working knowledge of industry related to TRID regulations and requirements. Working knowledge and comprehension of financial mathematical skills and ability to perform needed calculations. What YOU’LL do: Direct communication with members to include conducting initial loan interviews to assist with application process, determining member needs, providing product education, and requesting any application documents needed. Perform initial pre‑qualification and pre‑underwrite of loan request upon receipt of applicable documents to include credit report, income verification and appraisal. Maintain an accurate understanding and thorough knowledge of home equity product offering, underwriting guidelines, TRID LE/CD disclosure, and HMDA related requirements. Review, verification, and thorough analysis of related documentation provided by member(s) and 3rd party service providers. Mentor Junior Residential Lending Equity Specialists; Serve as a backup for the Junior Residential Lending Equity Specialists, as assigned. Preparation of loan disclosures and closing document package. Communicates features and benefits of products to customers, cross‑sells other products and services, up‑sells loan amounts, and encourages additional account usage. Expedites the origination process by keeping all parties up to date on the status of the application and communicating new information relevant to the transaction. Researches and resolves issues related to the application. Some of our benefits for YOU: 100% paid employee medical, dental, vision, life/AD&D and short‑term disability insurance for the employee; 50% paid for dependents. Employer 401(k) matching up to 5% plus additional annual discretionary contributions. Education reimbursement up to $5,200/year. Employee recognition program with cash incentives. Commuter Toll reimbursement $100‑$200/month (based on position). Wellness Benefits up to $1,200 per year. Paid Sick Time accrues at two weeks per year. Paid Vacation Time accrues at three weeks per year. Paid Federal banking holidays (approximately 11 per year). Ongoing training and education, seminars, and conferences. Loan rate discounts on some products (vehicle, mortgage and HELOC loans). Waived fees and deposit bonuses on Stanford FCU accounts. Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources. Stanford Federal Credit Union provides competitive pay ranges based on factors such as (but not limited to) the scope and responsibilities, qualifications needed for the position and external market pay for comparable positions. Please Note: SFCU does not provide work visa sponsorship or accept visa transfers for any positions. Stanford Federal Credit Union is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. #J-18808-Ljbffr Stanford Federal Credit Union