HVAC Service Technician

Job Description

Job Description

NOW HIRING HVAC SERVICE TECHNICIANS – RUSSO Brothers, East Hanover, NJ Location
Flexible Schedules – up to $5000 Sign-on Bonus – earn $65K+ $100K+

About Russo Bros & Co

Join a company with over 70 years of trusted service in Northern New Jersey! At Russo Bros. & Co. Plumbing, Heating & Air Conditioning, we believe in teamwork, integrity, and helping our employees build lasting, successful careers in the home services industry.

Why Join Our Team?

• Competitive Pay 
• Weekly Paycheck 
• Performance Bonus Opportunities
• Company-Provided Tools (as applicable)
• Company-Provided Vehicle & Fuel Card
• Free Uniforms 401(k) Match & Health Benefits (Medical, Dental, Vision) 
• Short & Long-Term Disability + Company Paid Life Insurance 
• Paid Time Off (PTO) + Paid Holidays
• Employee Assistance Program 

What you will do:

• Deliver a five-star customer experience by providing exceptional service, clear communication, and professional recommendations at every appointment
• Diagnose, maintain, and service residential HVAC systems while educating homeowners on system performance, repair options, maintenance needs, and energy-saving opportunities
• Build trust with customers by explaining findings and recommendations in a clear, honest, and easy-to-understand manner
• Communicate effectively with Dispatch, Parts, Installation teams, and leadership to ensure a seamless customer experience
• Maintain a clean, organized, and fully stocked service vehicle to support efficient service delivery
• Accurately document service work, recommendations, and customer interactions
• Maintain a professional appearance and represent the company with integrity and professionalism
• Participate in ongoing technical, safety, and customer service training to continually grow your skills and advance your career
• Maintain required certifications and comply with all company safety standards and industry regulations
• Maintain a valid driver's license and safe driving record

What we are looking for:

• At least 3 years of experience in residential HVAC service, preferred
• High School Diploma or equivalent required, associates and college degrees preferred
• Must know the phases of residential HVAC.
• Learn & be compliant with all standards & practices for data recording & reporting on invoices
• Troubleshooting & diagnosing and explaining all problems and options to clients
• Apply knowledge to perform thorough and accurate HVAC inspections and communicate findings
• Must comply with all safety regulations and processes
• Ability to deal effectively with customers and solve technical problems
• Excellent customer service skills

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE