National Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a National Account Manager based in Italy.

As a National Account Manager, you will manage and grow an established portfolio of high-value B2B customers. You will build trusted relationships with senior and C-level stakeholders, developing a deep understanding of their strategic, organizational, and financial objectives. Using a consultative sales approach, you will identify opportunities to increase customer retention, expand existing contracts, and introduce relevant products and services. You will work cross-functionally to turn account strategies into measurable outcomes and stronger customer relationships. The role combines relationship management, strategic account planning, and SaaS sales in a fast-paced, collaborative environment. Your ability to create value for customers will directly contribute to business growth and long-term account success.

Accountabilities

• Develop and execute territory plans designed to maximize client retention, contract upgrades, and sales of products and services.
• Establish, strengthen, and maintain trusted relationships with C-level executives and other key decision-makers across assigned accounts.
• Understand and articulate the strategic, organizational, and financial priorities of each client and connect them with appropriate solutions.
• Create and execute tailored account plans and sales campaigns for specific customers, identifying opportunities for expansion and growth.
• Partner with internal teams to develop and implement action plans that improve or optimize customers' use of products and services.
• Manage the full account development process, from identifying customer needs and opportunities through to commercial execution.
• Maintain accurate and up-to-date account, contact, and activity information in the CRM.
• Contribute to a customer-first culture through strong communication, accountability, responsiveness, and consistent follow-through.

Requirements:

• 2–3+ years of experience in SaaS sales, the recruitment industry, or a closely related B2B environment.
• Demonstrated track record of sales success and consistently achieving or exceeding commercial objectives.
• Strong passion for sales, with a proactive, target-driven, and results-oriented approach.
• Experience with complex, consultative sales involving multiple stakeholders and decision-makers.
• Strong consultative and solution-selling capabilities, with the ability to understand business challenges and translate them into relevant solutions.
• Proven ability to build and maintain strong relationships with stakeholders at different organizational levels, including senior and C-level executives.
• Excellent communication, negotiation, presentation, and interpersonal skills.
• Ability to collaborate effectively across functions while maintaining ownership of customer outcomes.
• Comfortable working in a fast-paced, dynamic environment where priorities can evolve quickly.
• Curious, growth-minded, and committed to continuous learning and professional development.

Benefits:

• Group critical illness coverage.
• Group income protection and group life assurance.
• Pension and vision benefits.
• Employee Assistance Program (EAP).
• Access to employee discounts and wellbeing resources.
• Optional private medical coverage from day one.
• Optional Ride to Work scheme.
• Unlimited vacation.
• Quarterly paid volunteer days.
• Employee referral program with eligibility from before your first day.
• Career development opportunities and opportunities for internal progression.
• People-first culture with an emphasis on collaboration, accountability, learning, and continuous improvement.
• Fast-paced, agile, and supportive working environment where employees are encouraged to contribute ideas and challenge existing approaches.

We appreciate your interest and wish you the best!

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