Technical Support Technician

Technical Support Technician - Rockaway, NJ - $50000 - $70000 pa + uncapped overtime My client, who is market-leading MSP, is looking for an Infrastructure Support / Network Technician to join a growing technology services organization supporting enterprise clients across the financial services sector. You'll work across IT support, networking, servers, and physical infrastructure, with plenty of hands-on exposure in data-centre and client environments. It's a great opportunity for a technically curious IT professional to broaden their skill set and work with enterprise technologies including Cisco, Arista, and HPE. What you'll do: Provide L1/L2 support across Windows, Microsoft 365, hardware, software, and connectivity Install, configure, and troubleshoot servers, switches, networking equipment, and physical infrastructure Carry out hands-on data-centre work, including racking, stacking, hardware replacements, and cabling Troubleshoot LAN/WAN connectivity and network infrastructure issues Support infrastructure deployments, upgrades, and maintenance Work alongside senior engineers on larger infrastructure projects and client environments Maintain accurate technical documentation and follow established processes What you'll bring: Experience in IT support, infrastructure, networking, or a related technical environment A solid understanding of networking fundamentals and LAN/WAN concepts Exposure to Windows, Microsoft 365, servers, switches, or enterprise hardware Experience with Cisco, Arista, HPE, or similar technologies is a plus Comfort working hands-on with physical equipment, cabling, and data-centre infrastructure A proactive, adaptable approach and genuine interest in learning new technologies Ability to stay calm under pressure, troubleshoot logically, and work well as part of a technical team #J-18808-Ljbffr