Director - Compliance, Global Commercial Services

Director - Compliance, Global Commercial Services

New York, NY, United States

Sunrise, FL, United States

Phoenix, AZ, United States

Sandy, UT, United States

United Kingdom

(Hybrid)

Job Description

This position will play a critical leadership role within the U.S. Commercial Compliance team as Line of Business Compliance Officer with primary oversight of the Global Commercial Services sales and account development activities outside of the U.S., as well as processes involving corporate card products of AXP legal entities outside of the U.S. that leverage GCS global capabilities. In partnership with international compliance colleagues, the position provides independent compliance oversight and second-line effective challenge to ensure the business is building, enhancing, and maintaining an effective framework for compliance with applicable internal policies, laws, regulations. Areas of responsibility will include assessment of compliance risk associated with sales and account development activities and sales materials, as well as commercial processes involving client onboarding and customer software capabilities.

Responsibilities

• Partner with international compliance colleagues on the engagement and effective challenge with GCS Global & Large Enterprises, and Commercial Business Enablement business stakeholders on compliance/regulatory requirements applicable to sales and account development, sales enablement tools, data management, customer software capabilities, onboarding and virtual payments products, related projects and strategies.

• Partner with international compliance colleagues on the review of marketing, campaign strategies, and advertising materials for adherence to non-US applicable laws, rules and regulations.

• Support an effective Compliance program including Compliance Risk Assessment (CRA), Regulatory Change and Inventory Management (RCIM) and provide oversight and challenge on business owned Key Risk Indicators (KRIs) and Regulatory Business Self Testing (RBST).

• Partners with international compliance colleagues to effectively identify and challenge Compliance Issues, to ensure timely creation or enhancement of controls, closure of gaps, and customer remediation where required.

• Liaise as required with the relevant stakeholders, including but not limited to: Internal Audit, Independent Compliance Testing team, General Counsel's Organization, Operational Risk, Control Management, Financial Crimes Compliance, and Privacy Office.

• Support international compliance colleagues in preparation for regulatory inquiries and examinations.

• Additional responsibilities based on team needs.

Qualifications

• In-depth knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments.

• Strong relationship and leadership skills with proven ability to communicate and collaborate effectively at all levels of the organization.

• Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change.

• Partner with international compliance colleagues pertaining to regulatory expectations and experience preparing for regulator meetings and examinations.

• Proven ability to build rapport, garner respect and appropriately exercise authority in a collaborative environment.

• Prior credit card industry, compliance, legal or risk experience is a plus.

• Bachelor's degree required; advanced degree preferred

Education Requirement:

• Bachelor's degree required; advanced degree preferred

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values ( and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site ( .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.?

Job Info

• Job Identification 26009243

• Job Category Compliance, Control & Legal

• Posting Date 06/11/2026, 02:59 PM

• Apply Before 06/25/2026, 04:00 AM

• Degree Level Bachelor's Degree

• Job Schedule Full time

• Locations AMEX World Financial Center, New York, NY, 10285, US115 West Towne Ridge Parkway, Sandy, UT, 84070, USAMEX 18850 N 56th Street, Phoenix, AZ, 85054, US1500 NW 136th Avenue, Sunrise, FL, 33323, US(Hybrid)

• Salary Range $123,000 - $215,250 annually + bonus + benefits

• Career Area Corporate Functions

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