Patient Access Liaison - Krystexxa - Scottsdale, AZ (Rare Disease)

Patient Access Liaison - Krystexxa - Rare Disease (Scottsdale, AZ) Join to apply for the Patient Access Liaison - Krystexxa - Rare Disease role at BioSpace. Join Amgen's Mission of Serving Patients. At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we’ve helped pioneer biotechnology in the fight against the world’s toughest diseases. We focus on Oncology, Inflammation, General Medicine, and Rare Disease to reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller lives. Our culture is collaborative, innovative, and science-based. If you have a passion for challenges, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. How might you defy imagination? If you feel like you’re part of something bigger, it’s because you are. At Amgen, our mission to serve patients drives all that we do. We are a global biotechnology company focused on researching, manufacturing, and delivering better products that reach patients worldwide. It’s time for a career you can be proud of. What You Will Do In this vital role you will provide logistical, non-medical educational assistance to patients and caregivers, as well as office and site-of-care staff, including physicians, nurses, office managers, and executives. You will have strong knowledge and demonstrated history of access and reimbursement for buy-and-bill/infused pharmaceutical products. The PAL works in a high-visibility, team environment to provide exceptional customer service and will educate the patient, physician, and site of care on next steps required to gain access to therapy. The PAL will maintain relationships with patients and families and, by extension, physicians and their staff and cross-functional partners to support ongoing therapy compliance. You will work with internal teams (Market Access, Medical Affairs, Advocacy, Marketing, Site of Care) to facilitate and improve patient access to insurance, medications, financial support, resources, and more. Secure written or electronic patient HIPAA consent for patients in the assigned geography Develop relationships with patients and caregivers via phone, text, email, virtual, or in-person connections Assess individual patient needs and develop an education and resource plan considering the patient’s family and healthcare team to empower self-advocacy Educate patients on KRYSTEXXA coverage based on benefits and steps to gain prior authorization to enable medication access Provide information on co-pay assistance programs, national foundations, and free drug programs as appropriate Provide proactive education to prescribers and sites of care at enrollment on coverage for Horizon rare disease therapies, prior authorization requirements, and coding/billing requirements Provide access and reimbursement education to physician offices and sites of care based on enrolled patient benefits Educate physician offices and sites of care on KRYSTEXXA coverage and prior authorization steps Investigate access challenges pre- and post-infusion, including support for denied claims and claim reviews Partner with Safety and PV to report AEs and product complaints through medical information Collaborate with Horizon cross-functional team including Case Managers, Site of Care, market access, matrix partners, and external vendors Adhere to professional standards, compliance guidance, and applicable federal, state, and local requirements What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications Doctorate degree and 2 years of patient services and/or access and reimbursement experience; OR Master’s degree and 4 years of patient services and/or access and reimbursement experience; OR Bachelor’s degree and 6 years of patient services and/or access and reimbursement experience Preferred Qualifications Scientific background with ability to learn product and disease information Nursing or other clinical background is a plus Access and reimbursement for buy-and-bill products Orphan or Rare disease experience Familiarity with HIPAA guidelines and FDA requirements Adherence to internal and OIG Compliance guidelines Ability to handle difficult patient cases and resolve hurdles Team-oriented with strong communication with case Liaisons and sales reps Ability to respond within 24 hours to prevent lapses in treatment Strong analytical skills and ability to report meaningful activity in the region Proficient in Microsoft Office Professional, proactive demeanor and strong interpersonal skills Strategic mindset and excellent written and verbal communication skills Up to 50% travel, including some overnight and weekend commitments What You Can Expect Of Us As we work to develop treatments that take care of others, we also care for our teammates’ professional and personal growth and well-being. The salary range is posted and may vary based on skills, experience, and qualifications. Amgen offers a Total Rewards Plan with comprehensive benefits, retirement savings, bonus programs, stock incentives, time-off, and flexible work models where possible. Comprehensive employee benefits package including medical, dental, vision, life and disability insurance, and flexible spending accounts Discretionary annual bonus or sales-based incentive plan for field roles Stock-based long-term incentives Award-winning time-off plans and company-wide shutdowns Flexible work models, including remote work where possible Apply now for a career that defies imagination. Amgen is an Equal Opportunity employer and will consider you without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Reasonable accommodations are available to qualified applicants. Contact us to request accommodation. We will continue accepting applications until we select a candidate for the position. Referrals increase your chances of interviewing at BioSpace. Get notified about new Patient Access Specialist jobs in Phoenix, AZ. \u200b #J-18808-Ljbffr BioSpace