Right of Way Client Manager - Phoenix, AZ

Right of Way Client Manager - Phoenix, AZ - (1731) Location : Phoenix, AZ (candidate will have the flexibility to work from their home office but must reside within a 50-mile radius of Phoenix, AZ) Schedule : Full-time, Exempt | Remote position with attendance at the client's office in Phoenix, AZ and project site as requested Travel : Candidate can expect to travel throughout Phoenix, AZ about 25% of the time Compensation Range : $145,000 - $160,000 per year What We Offer Health, dental, and vision benefits 401(k) with company match and disability coverage Paid time off, sick time, and holidays Tuition reimbursement & professional training Recognition programs and growth opportunities ClassPass and Breethe Memberships Client-Facing Leadership & Daily Engagement Serve as the primary, day-to-day point of contact for clients, property owners, and project stakeholders, maintaining consistent and proactive communication. Create documents for property owners and tenant’s relocation. Represent ORC in meetings, client briefings, and stakeholder engagements, ensuring clear communication and issue resolution. Perform and oversee daily relocation activities as directed by the client, ensuring responsiveness and high-quality service delivery. Address and resolve complex, sensitive, or escalated issues involving property owners, tenants, and stakeholders. Build and maintain strong working relationships with clients and agency partners to support project success and long-term collaboration. Collaborate with ORC’s Senior Project Manager and subject matter experts. Project Coordination & Execution Partner with the Senior Project Manager to support project scoping, budgeting, and overall execution strategy. Provide administrative direction, coordination, and oversight of project team activities throughout the project lifecycle. Ensure effective execution plans are in place and implemented for projects of varying size and complexity. Attend and actively contribute to client and agency meetings, providing updates, insights, and recommendations. Track, monitor, and manage project financials, schedules, and deliverables to ensure deadlines are met. Provide technical expertise to resolve project challenges and support decision‑making. Supervise and support a team of at least five staff members, providing daily guidance and direction. Conduct performance management activities, including coaching, feedback, and development of direct reports. Support recruiting, onboarding, and training efforts to build a strong and capable team. Promote continued development of relocation expertise within the team and ensure compliance with applicable regulations. We’re Looking for Someone Who Leader : Successfully leads project teams by delegating effectively, providing clear direction, and delivering quality feedback and coaching to support team success Organized & Efficient : Works effectively under tight deadlines while managing and prioritizing multiple projects with ease Exceptional communicator : Demonstrates strong verbal, written, interpersonal, and active listening skills across diverse audiences People-focused : Is approachable, responsive, and able to build strong working relationships with diverse groups of people Highly organized : Exhibits strong planning, organization, and prioritization skills while maintaining accountability Critical thinker : Approaches challenges with a problem‑solving mindset and strong attention to detail Forward-thinking : Proactively identifies opportunities for improvement and supports or recommends department and company‑wide changes Minimum of(5) years of experience managing Right of Way projects Must include utility/electric transmission experience Prior experience managing budgets and preparing reports on project financials Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and electronic databases Must own an iOS or Android smartphone to access ORC systems Physical Requirements While performing the duties of this job, the employee is regularly required to clearly communicate and exchange information in person, via phone and email. Substantial repetitive movements of the wrists, hands and/or fingers due to high amounts of computer usage and typing. Expected to spend large amounts of time in front of a computer screen. Able to create, read, understand and interpret company related documents and data. Able to present to large groups, make quick decisions, supervise staff and have difficult conversations. The employee is required to move about inside the office to access files, office equipment and to interact with other members of the staff. This role requires the employee to travel regularly to meet with clients or vendors or to attend industry specific event which involves time driving or flying; sometimes for long durations. While meeting with clients and vendors, will need to be outdoors traversing different types of landscapes. May be exposed to the elements (heat, rain, snow, cold). Employee and Applicant Rights and Responsibilities EEO is the Law All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. These protections extend to all management policies, practices and decisions, including recruitment and hiring, appraisal systems, promotions, training and career development programs. EEO Policy Statement In order to be considered for employment, it is ORC's policy for all candidates to complete an online application for a specific job opening. ORC will not accept paper applications or resumes that are received in any other electronic format, unless an accommodation is requested. ORC is an equal opportunity/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources to let us know the nature of your request. #J-18808-Ljbffr O. R. Colan Associates