Miller & Lux - Host/ess - Casual

Host/HostessFour Seasons Resort Hualalai is looking for a Host/Hostess who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Host/Hostess have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.What You'll DoSeat guests promptly at a table pre-set for the number in the party and according to guest preference.Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.Communicate floor needs with manager and front-of-house service staff to re-set and maintain inventory of tables for incoming reservations.Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials for to-go order-taking.What To BringRequired by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage.Six to twelve months of restaurant, food and beverage, or equivalent experience is required.Successful candidate must possess legal work authorization in United States.Weekend and Holiday availability required.Join Our 'Ohana & Enjoy Our Amazing Benefits:Hourly Wage $26.39An on-site Physical Therapist24-hour access to Indoor and Outdoor GymHoliday, Vacation & Sick payRobust Benefit PlanCompany Match 401K PlanLaundered Employee UniformFree employee meals prepared by the Four Seasons Culinary 'OhanaComplimentary stays at Four Seasons WorldwideTraining and Development OpportunitiesEmployee Recognition Programs