Senior Analyst, Commercial Insights & Analytics

Your work days are brighter here.We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.About the TeamWorkday’s high-performance Global Commercial Operations (GCO) organization steers us toward our goal of growing to $10B and beyond in revenue. The Commercial Insights & Analytics group is a key player in fueling this growth by providing thought leadership and unique insights for driving our overall business.About the RoleAs a Senior Analyst, Commercial Insights & Analytics on the Strategic Analytics team, you will serve as a high-impact thought leader, demonstrating an advanced aptitude for driving organizational action through sophisticated recommendations underpinned by data. You will own the analytical strategy for the full customer lifecycle, bridging the gap between New Business acquisition and Customer Base/Renewals. By connecting top-of-funnel activities to long-term retention and expansion metrics, you will provide the holistic insights necessary for data-driven decision-making across cross-functional Go-To-Market (GTM) and Commercial stakeholders.In this senior-level capacity, you will partner with executive leaders on large-scale strategic projects, proactively uncovering whitespace opportunities and guiding internal teams on how to leverage data for future growth. Because our team supports pivotal, evolving initiatives, you must be comfortable navigating ambiguity; the scope of your impact is broad and adaptive, requiring you to pivot between deep-dive funnel analysis and emerging strategic priorities as the business scales. Our key partners include Sales and Marketing leadership, Customer Success & Renewals, Global Demand Management, Sales Strategy & Operations, and Business Intelligence.ResponsibilitiesStrategic Insight Architecture: Develop structured, actionable frameworks for business consumption, moving beyond simple reporting to create scalable analytical assetsAgile Problem Solving: Lead the execution of complex ad-hoc requests from cross-functional partners, translating shifting business needs into immediate, data-backed solutionsExecutive Storytelling: Visually represent data through curated, high-level storytelling that distills complex variables into clear business decisions for senior leadershipLifecycle Connectivity: Find the “so what” in our data by connecting pre-sales activities to post-sales outcomes, identifying drivers for both acquisition and net revenue retention (NRR)Strategic Hypothesis Building: Take vague or evolving business questions and work cross-functionally to design data-driven hypotheses and actionable recommendations that drive systemic changeProactive Advisory: Independently conduct strategic analysis based on your own assessment of business trends, engaging stakeholders on how to proactively address risks or capitalize on opportunitiesAbout YouBasic Qualifications (Required)7+ years GTM Revenue/Sales Analyst or equivalent experience5+ years of experience in an analytics-focused role, with a track record of driving measurable business impact4+ years of experience performing business analytics to identify actionable insights across the customer journey4+ years of experience using SQL to query, manipulate, and optimize complex data sets4+ years SaaS Expertise: Deep experience within the B2B SaaS industry, particularly regarding the interplay between New Business (ACV/pipeline) and Customer Base (Renewals/Expansion)Other QualificationsOperational Depth: Experience supporting Sales, Marketing, or Customer Success Operations through advanced data modeling and forecastingTechnical Mastery: Expert-level proficiency with Salesforce and modern data visualization tools (e.g., Sigma, Power BI, or Tableau); proficiency in Python for advanced data manipulation or automation is preferredStrategic Diplomacy: Demonstrated ability in senior stakeholder management, including the ability to influence cross-functional partners through data-driven narrativesRigorous Problem Solving: Proven ability to maintain data integrity and accuracy while managing multiple, shifting priorities in a high-growth, fast-paced environmentWorkday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.Primary Location: USA.GA.AtlantaPrimary Location Base Pay Range: $128,000 USD - $192,000 USDAdditional US Location(s) Base Pay Range: $121,600 USD - $216,000 USDAdditional Considerations: If performed in Colorado, the pay range for this job is $128,000 - $192,000 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below:10/05/2026Our Approach to Flexible WorkWith Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law. Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law. If you require a reasonable accommodation, you may email View email address on click.appcast.io, as far in advance as possible.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.SummaryLocation: USA, GA, Atlanta; USA, TX, Frisco; USA, TX, Austin; USA, CO, Denver; USA, CO, BoulderType: Full Time