Medical Front Desk Receptionist

Job Description Job Description Position Overview:
We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our busy ophthalmology practice. The Front Desk Receptionist serves as the first point of contact for patients and plays a key role in creating a welcoming and efficient office environment. This position involves managing patient check-in and check-out, scheduling appointments, handling phone calls, and assisting with administrative tasks to support the clinical team.
Key Responsibilities:
Greet and check in patients in a courteous and professional manner

Schedule, confirm, and manage patient appointments

Answer and route incoming phone calls and respond to patient inquiries

Verify and update patient demographics, insurance information, and medical records

Collect co-pays, balances, and process payments

Assist patients with completing intake forms and necessary documentation

Coordinate patient flow with clinical staff to maintain an efficient schedule

Perform check-out procedures including scheduling follow-up visits and providing instructions

Maintain patient confidentiality and comply with HIPAA regulations

Perform general administrative duties such as scanning, filing, and faxing documents

Qualifications:
High school diploma or equivalent required

Prior medical office or front desk experience preferred (ophthalmology or optometry experience is a plus)

Strong communication and customer service skills

Excellent organizational and multitasking abilities

Proficiency with computers and electronic medical record (EMR) systems

Ability to work in a fast-paced environment and handle multiple priorities

Schedule:
Full-time position

Monday–Friday and every other Saturday mornings (office hours may vary)

Benefits May Include:
Competitive hourly pay

Paid time off (PTO)

Health insurance

Retirement plan options

Paid holidays

Ideal Candidate:
The ideal candidate is professional, patient-focused, and detail-oriented, with a positive attitude and a commitment to providing excellent service in a healthcare setting.
Company Description Looking for a candidate to grow with the center. Company Description Looking for a candidate to grow with the center.