Fine Gardening Team Leader

Job Description

Job Description

Salary: 22-24

At Gardens of Babylon, we believe landscaping is more than maintaining properties. We create and care for outdoor spaces that bring people together and make a lasting impact throughout Nashville and Middle Tennessee. Since 2003, Gardens of Babylon has built a reputation for luxury landscaping, fine gardening, sustainable practices, and exceptional customer service.

Our team is passionate about craftsmanship, creativity, teamwork, and delivering beautiful results for both residential and commercial clients. We are continuing to grow and are looking for dedicated team members who take pride in their work and want to grow with a company that values quality, professionalism, and innovation.

Maintenance Fine Gardening Team Leader

We are seeking an experienced and motivated Maintenance Fine Gardening Team Leader to help lead our landscape maintenance operations for commercial and residential properties. This role combines hands on landscape maintenance, crew leadership, customer service, training, and operational support.

The ideal candidate is organized, dependable, safety focused, and passionate about delivering exceptional landscape results while supporting team growth and efficiency.

Position Summary

The Maintenance Fine Gardening Team Leader performs a wide variety of maintenance, landscaping, and administrative tasks with minimal supervision. This role works closely with the Customer Service Manager and Production Manager to help maintain quality standards, operational efficiency, and customer satisfaction.

This position may require overtime as needed.

Key Performance Goals

Success in this role includes helping the team achieve the following operational targets:

Maintain or exceed field efficiency goals
Maintain monthly audit completion
Support a goal of zero lost time accidents
Ensure weekly mower maintenance completion

Core Competencies

Efficiency

Produces strong results while maximizing time and resources.

Integrity

Provides outstanding customer service and communicates honestly, confidently, and professionally.

Creativity and Problem Solving

Maintains a solutions oriented mindset and high standards of workmanship.

Organization and Planning

Plans, schedules, and prioritizes effectively. Responds to customer inquiries within 24 hours.

Positive Attitude

Demonstrates enthusiasm, professionalism, and a team first mentality.

Intelligence and Adaptability

Learns quickly and embraces new technologies, systems, and procedures.

Persistence

Committed to completing tasks thoroughly and following through with customers and team members.

Coachability

Open to feedback, growth, and continuous improvement.

Teamwork

Supports company culture and collaborates effectively with crews, supervisors, office staff, and sales and design teams.

Primary Responsibilities

Team Leadership

Help supervise maintenance crews to ensure quality work is completed
Support smooth daily operations by assisting team leaders and field staff
Help facilitate and monitor crew departure times each morning
Assist with training all team leaders and crew members on company SOPs
Collaborate with the Production Manager to improve training programs and operational systems
Train employees on new technology, safety systems, communication tools, and purchasing software

Customer Service and Quality

Ensure customer satisfaction through excellent communication and service
Maintain high quality workmanship standards across all properties

Meetings and Operations

Help conduct monthly Maintenance Operations Meetings
Help lead bi weekly Safety Meetings

Safety

Promote and enforce safe work practices
Support the companys goal of zero workplace accidents

Qualifications

Valid drivers license required
Minimum of 5 years of experience as a maintenance team leader
Strong knowledge of landscape maintenance and fine gardening practices
Willingness to continue learning and growing professionally
Ability to lift up to 60 lbs and perform physical job duties outdoors in varying conditions

What Were Looking For

Were looking for someone who:

Leads by example
Takes pride in quality work
Communicates well with customers and crews
Thrives in a fast paced environment
Values accountability, safety, and teamwork

Apply Today

If youre passionate about landscaping, leadership, and delivering outstanding customer experiences, wed love to hear from you.