Telemarketer - State Farm Agent Team Member

Responsible Recruiter

As an Insurance Telemarketer at our State Farm agency, you play a vital role in connecting potential customers with valuable insurance solutions. Your primary responsibility will be making outbound calls to individuals and businesses, introducing them to our range of State Farm products and services. You'll identify qualified prospects, gather relevant information, and set appointments for our licensed agents, helping grow our customer base and support our agency's success. We're looking for a motivated, goal-oriented professional who enjoys engaging with people over the phone and thrives in a sales-driven environment. If you're organized, resilient, and eager to build your skills in the insurance industry, we'd love to have you on our team.

Compensation: $20.00 per hour

Key Responsibilities

• Place outbound calls to prospective customers to introduce State Farm insurance products and services.
• Qualify leads by collecting relevant information and assessing customer needs.
• Schedule appointments for licensed agents to discuss insurance solutions in detail.
• Follow up on marketing-generated leads and referrals in a timely manner.
• Accurately document all customer interactions and maintain up-to-date records in our CRM system.
• Answer basic questions about insurance products and direct detailed inquiries to agents.
• Ensure all communications comply with State Farm guidelines and regulatory standards.
• Meet or exceed individual and team performance targets for calls, leads, and appointments.

Qualifications

• Previous telemarketing, call center, or sales experience (insurance industry experience preferred).
• Excellent verbal communication, listening, and interpersonal skills.
• Comfortable handling rejection and persistent in pursuing sales goals.
• Basic understanding of insurance products or willingness to learn quickly.
• Proficiency with CRM software and general computer skills.
• Strong organizational skills to manage multiple leads and follow-ups.
• Professional and courteous telephone manner at all times.

Why Join Us?

• Supportive team environment and growth opportunities within the agency.
• Training provided on State Farm products and compliance standards.
• Opportunity to make a positive impact on our community by helping people protect what matters most.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in North Alpharetta.
• I have been a State Farm agent since 2010.
• I am a proud graduate of University of Georgia.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Silver Scroll, Bronze Tablet, and New Agent Program Qualifier

If You Want a Career, Not a Job, Then We Encourage You to Apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.