Global IT Service Desk Manager: VIP Support & AI Tools
GCM Grosvenor
Gcmgrosvenor in Chicago is searching for an IT Service Desk Manager to lead a geographically distributed team. This hands-on role involves delivering top-notch support across various platforms, mentoring team members, and implementing continuous improvements. The ideal candidate will have extensive experience with Microsoft technologies, an understanding of AI tools, and a strong commitment to exceptional customer service. The role requires a focus on both operational efficiency and providing discreet support for senior leadership. #J-18808-Ljbffr GCM Grosvenor
$135k - $165k
SUMMARY The IT Service Desk Manager is responsible for leading... ...technical support across hardware, enterprise... ...an increasingly AI‑powered technology... ...and other VIP stakeholders. The... ...landscape including AI tools, cloud platforms,... ...within a leading global alternative asset...SuggestedTemporary workWork at officeFlexible hoursShift work$135k - $165k
GCM Grosvenor in Chicago is seeking an IT Service Desk Manager to lead a geographically distributed... ...technical leadership and the ability to support high‑level executives with a focus on... ...support, team development, and implementing AI tools. The position offers a competitive...Suggested$120k - $145k
## Service Desk ManagerApplylocations: Chicagotime type... ...made it possible for AI to impact clinical care... ...Overview******The IT Service Desk Manager is a critical leadership... ...evolution of our support ecosystem. This individual... ...) using ITSM tools and orchestration platforms...Suggested$120k - $145k
Tempus AI is seeking an experienced IT Service Desk Manager to lead their Service Desk team in Chicago. This critical role... ...automation and AI to enhance support efficiency. The ideal candidate has... ...experience and expertise in ITSM tools. The position offers a...Suggested- Tempus AI, Inc. is seeking an IT Service Desk Manager to lead the Service Desk team in Illinois, focusing on operational excellence and strategic initiatives... ...ensuring exceptional user experiences and efficient support processes. The ideal candidate will have over 5 years...Suggested
$121k - $177k
...Global Security Partner Development Manager We are seeking a highly motivated and execution... ...will be responsible for supporting the integration of acquisitions... ...programs for our AI security solutions. A strong... ...adoption of our next-generation tools. Google Cloud...Local area$121k - $177k
..., channel program management, or go-to-market (... ...managed security service providers (MSSPs),... ...artificial intelligence (AI) and machine... ...management (CRM) tools, program tracking,... ...products. Experience supporting partner program... ...execution-focused Global Security Partner Development...Temporary workLocal area- ...strength, industry knowledge, service, leading ecommerce... ...with leading, global suppliers Unparalleled... ...processing, and design support Regulatory‑compliant material... ...Overview The Global Service Desk Manager is responsible for... ...overseeing enterprise IT Service Desk operations...Contract workWork at officeRemote workVisa sponsorshipWork visa
$107.16k - $226.32k
...what we stand for as a firm. KPMG is currently seeking a Manager or Senior Manager, Global Executive & Private Clients – Japanese to join our Business Tax Services practice. Responsibilities: Support clients in analyzing the tax implications of working...Full timePrivate practiceLocal area$132.5k - $302.4k
...scene, we’re the largest global Salesforce practice,... ...skills, training, and support to get over 4,200... ...Salesforce Functional Patient Services Delivery Lead within... ..., people, and management abilities to bring out... ...experience working with AI/ML tools and platforms (e.g., Salesforce...Work experience placementLive inWork at officeLocal area$138k - $190.3k
...Every Identity, from AI to Human Identity... ...and Access Management experts. We help customers... ...deliver Okta services to our valued customers... ...paths. Support partners pursuing... ...with open‑source tools and development practices... ...about connection. Our global community,...Local areaWorldwideFlexible hours- ...Senior Support Engineer At WRITER, our enterprise... ...building mission-critical AI applications that... ...operations and use our own AI tools to solve problems... ...report directly to the manager of support engineering.... ...and agree to WRITER's Global Candidate Privacy Notice...Full timeLocal areaRemote workFlexible hours
$100k - $125k
...Senior IT Support Engineer Chicago, IL (Feastables... ...and access management ownership, IT project... ..., security tooling deployments, network... ...Coordinate with vendors, service providers, and... ...ready records. Use AI tools to... ...storytelling look like at global scale. Every piece...Work at officeLocal areaRemote workRelocation packageFlexible hours$81k - $98k
...Fin is the AI Customer Agent company... ...-on customer support across the customer... ...journey - from service, to sales, to ecommerce... ...Intercom help desk for one single... ...nearly 30,000 global businesses using... ...to build tools that will help increase... ...Plan) with your manager for ongoing...Full timeWork at officeLocal areaWork from homeFlexible hours2 days per week3 days per week- Overview Customer Success Manager, Digital Touch |... ...and safest care while supporting the providers who... ...means being part of a global effort of over 2,000... ...documentation to streamline service delivery and... ...Reporting, data analytics tools, and Excel (AI experience is a plus)...Remote work
- Cannabis Company is seeking a Service Desk Manager in Chicago to lead IT support operations. The role involves managing a team to ensure efficient resolution of technical issues and optimal user experience based on ITIL best practices. The successful candidate will need...Remote jobNight shiftWeekend work
$81k - $98k
Fin is the AI Customer Agent company on a mission to... ...Intercom help desk for a single system that... ...the needs of modern day support teams. What's the opportunity... ...supporting our customers on a global level. This is a very... ...by customers. Building tools to increase the efficiency...Work at officeFlexible hours- Greenthumbindustries in Chicago is seeking a Service Desk Manager to lead their IT Service Desk team. This position involves managing IT support operations across all locations, ensuring high-quality service and maintaining adherence to ITIL practices. The role requires...Remote jobNight shiftWeekend work
$55k - $70k
...BearingPoint is a global management consulting firm with... ...worldwide, supporting clients across a wide... ...Advisory Consulting Services BearingPoint NA, LLC... ...and hands‑on IT Specialist to serve... ...and collaboration tools Coordinate with global... ..., and emerging AI solutions (e.g., Copilot...Work at officeLocal areaWorldwide- ...technical experience by managing support cases from initial... ...causes using internal tools and troubleshooting methods... ...with Sales Cloud, Service Cloud, Data Cloud, or... ...APEX.* Experience with AI/LLM technologies, conversational... ...solutions. The Global Support environment is...
$111k - $160k
Certification Exam Manager, Cloud Learning Services (English) Locations: Chicago... ...used worldwide to support hiring and training.... ...utilize and enhance AI tools for exam development... ...Experience working in IT certification programs... ..., and clarity across global programs. Experience...Worldwide$116k - $136.5k
...about talent and service delivery models,... ...transformation management, strategic sourcing... ..., including IT outsourcing and... ...of Work (SOW); support functional workstream... ...(including AI capabilities), identify... ...using tools like Excel to analyze... ...with you. We’re a global business and...Full timeContract workInternshipWork at officeLocal areaImmediate startFlexible hours$174k - $252k
...technology, program management, or enterprise consulting... ...specifically Vertex AI, BigQuery, and... ...Google products and supports them along the way.... ...executive‑level experiences globally. Within Cloud Learning Services (CLS), the Immersive... ...technology, and tools that help developers...Full time$120k - $145k
Tempus, Inc. is looking for an IT Service Desk Manager in Chicago to oversee daily operations and drive innovation through automation and AI. The ideal candidate will lead a team providing technical support, ensuring high availability and user satisfaction. With a focus...- ...dynamic Senior Project Manager to join our Client... ...within Global Payment Systems. This... ...for new products, services, and systems, collaborating... ...and prepare supporting documentation to ensure... ...Collaborate with IT, vendors, and... ...proficiency in integration tools, APIs, and data...
$147k - $213k
...of experience in management consulting, business... ...Managed Security Service Providers (MSSP) or... ...Intelligence (AI) integrations and... ...and Response (EDR) tools. Experience building... ...Providers, Telcos, Global System Integrators... ..., advise, and support our Business and Product...Full time$100k - $110k
Global Customer Experience & Vendor Operations Manager Summary Salary : $100000 - $110000 annually + bonus... ..., fast, and thoughtful support that makes customers... ...more outsourced customer service sites, depending on the... ...implementation of new processes, tools, and training to improve...Temporary workWork at officeWorldwideFlexible hours- ...innovation? Join our global team, where you’ll... ..., and advanced IT support, keeping our people... ..., scripts, and tooling for language operations... ...Support & Asset Management Provide Tier 2/3... ...Management, Sales, Partner Services, Leadership) to... ...optimization, or AI for language...Full timeRemote work
- ...facility, and leading market tools, we help our people... ...to join our Advisory Services practice.... ...and hyper care, while managing global teams and advising on... ...Datasphere, SAC, and AI/ML for real-time reporting... ...well-being benefits to support your mental health. Depending...Full timeH1bLocal area
$90k - $168.75k
...The Customer Technical Support Manager will lead a global B2B technical support team... ...manage a customer‑facing, multi‑service support organization focused... ...partners—including IT, Sales, Product, Legal, and... ...analysis (Excel, CRM reporting tools) #LI-AB1 Benefits that support...Full timeTemporary workWork experience placementWork at officeFlexible hours2 days per week
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