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Global IT Service Desk Manager: VIP Support & AI Tools

GCM Grosvenor

Gcmgrosvenor in Chicago is searching for an IT Service Desk Manager to lead a geographically distributed team. This hands-on role involves delivering top-notch support across various platforms, mentoring team members, and implementing continuous improvements. The ideal candidate will have extensive experience with Microsoft technologies, an understanding of AI tools, and a strong commitment to exceptional customer service. The role requires a focus on both operational efficiency and providing discreet support for senior leadership. #J-18808-Ljbffr GCM Grosvenor

Vacancy posted 3 days ago
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