Global IT Service Desk Manager: Lead, Coach & AI-Driven Support
$135k - $165kGCM Grosvenor
GCM Grosvenor in Chicago is seeking an IT Service Desk Manager to lead a geographically distributed team across Chicago, New York, and offshore. This role demands strong technical leadership and the ability to support high‑level executives with a focus on service quality and team cohesion. The ideal candidate will excel in IT support, team development, and implementing AI tools. The position offers a competitive salary range of $135,000—$165,000 USD, along with comprehensive benefits. #J-18808-Ljbffr GCM Grosvenor
$120k - $145k
Tempus AI is seeking an experienced IT Service Desk Manager to lead their Service Desk team in Chicago. This critical role involves overseeing daily operations and... ...modernizations using automation and AI to enhance support efficiency. The ideal candidate has over 5 years...Suggested$120k - $145k
...finally made it possible for AI to impact clinical care... ...Role Overview The IT Service Desk Manager is a critical... ...strategic evolution of our support ecosystem. This individual will lead a high-performing team... ...Evaluate and implement AI-driven solutions, such as...Suggested$149.4k - $199.2k
...Senior Manager, Global Service Management & Digital Experience... ...'s global IT Service... ...You will also lead digital experience... ...enablement, and data-driven service... ...enhancements. Provide coaching, performance... ...& Wellness Support – Health, long-... ...Ingredion uses AI-enabled tools to...SuggestedFull timeWorldwideRelocationFlexible hours- salesforce.com, inc. is seeking a Senior Manager, Global Search Engine Marketing to lead the paid search program across various channels. This role involves defining global SEM strategy and collaborating cross-functionally with teams to connect search performance to revenue...SuggestedWork at office
$120k - $145k
Tempus, Inc. is looking for an IT Service Desk Manager in Chicago to oversee daily operations and drive innovation through automation and AI. The ideal candidate will lead a team providing technical support, ensuring high availability and user satisfaction. With a focus...Suggested- A leading technology firm in Chicago is seeking a Physical Security Systems Specialist to oversee their global security strategy. In this role, you will manage the lifecycle of security systems, implement innovative solutions, and ensure compliance with regulatory standards...
$75k - $76.9k
...Lead Implementation Coach and Training Specialist, FISP School of Social... ...the Field Implementation Support Program Management Team and Specialists / Technicians... ...of Children and Family Services (IDCFS) and community... ...Artificial Intelligence (AI) tools may be used in...Full timeWork at officeImmediate start$212k - $318k
Stripe is looking for a Global AML Lead to oversee and evolve its AML function. You will lead regional teams, drive AML transformation, and ensure regulatory compliance. Candidates should have at least 15 years of experience in financial crimes or AML, with expertise in...Remote jobWork at office- A leading global professional services firm in Chicago is seeking a Manager for agentic commerce transformation initiatives. The role focuses on helping consumer goods and retail companies adapt to AI-driven customer engagement. Ideal candidates will have over 7 years of...
$127.5k - $249.35k
...you’ll be supported and inspired... ...the world’s leading... ...strategies, services and products... ...perspectives. As AI reshapes... ...strategy, IT and AI operating... ...As a Management Consultant,... ...AI and data‑driven insights to... ...structured coaching Your Skills... ...is a global business and...Full timeWork at officeLocal area$67.5k - $127.51k
...Considering As AI reshapes how... ...strategy-led work supporting clients as they... ...platform strategy, IT and AI operating... ...ecosystems Lead strategy engagements... ...in an AI-driven environment Shape... ...Capgemini is a global business and technology... ...end-to-end services and solutions...Full timeWork at officeLocal areaShift work$81k - $98k
...Technical Support Engineer Chicago,... ...Illinois Fin is the AI Customer Agent... ...journey – from service, to sales, to... ...integrated Intercom help desk for one single... ...nearly 30,000 global businesses using... ...support. Driven by our core values... ...Plan) with your manager for ongoing development...Full timeWork at officeWork from homeFlexible hours2 days per week3 days per week$55k - $68.5k
...adapt to change, we lead it. AI and digital... ...solutions to help global enterprises work smarter... ..., innovation-driven environment, love... ...Developer, L2 Application support The L2... ...Administration - Claims Management - Billing &... ...Manage incidents and service requests through ITSM...Permanent employmentWork at officeRemote workShift work$85k - $100k
Overview A global financial services firm offering... ...income, asset management, and wealth... ...Trade Floor Support Engineer.... ..., solutions‑driven professional... ...equipment, desk moves). Collaboration... ...in IT Management meetings... ...in DEX & AI toolsets is... ...Jefferies is a leading global, full...Full timePart timeWork at officeLocal areaWeekend work$155k - $165k
...Job Title Global Data Delivery Lead Job Description... ...and world class service — both pre- and post... ...actionable insights that support strategic... ...to enabling data-driven culture across the... ...modernization and AI integration are... ...AI Data Program Manager and will be an in...Temporary workWork at officeLocal areaFlexible hours$170k - $210k
...LEADERSHIP ADVISORY SERVICES PRACTICE... ...Firm's market-leading Executive Search... ...merger integration support; executive... ...thought partner to global LAS leadership... ...Creation, Sharing and Management In... ...strategy/themes being driven by Marketing,... ...leveraging AI enabled tools and...Temporary workWork at officeLocal areaFlexible hours$142.21k
IT Advisor - Technology Cons - AI and Data - Data Science - Manager - Multiple Positions - 1... ...are, with the global scale, support, inclusive... ...to make data-driven decisions by... ...data mining leading practices.... ...quality client services by... ...the insights, coaching and confidence...Full timeWork experience placementInternshipSummer holidayMonday to FridayFlexible hours$252k - $346.5k
...Description: The Global Head of Data... ...Analytics & AI for Mars... ...delivering leading digital products... ...capacity managing large, technical... ...Value : Support the regions,... ...Store, Perfect Service agentic tools... ...with internal IT and external... ...Join a purpose driven company,...$50 per hour
...Global Leader - Talent Acquisition Ready to turn bold ideas into... ...'t just adapt to change, we lead it. AI and digital innovation are... ...in a fast-moving, innovation-driven environment, love building and... ..., Bachelors - Human Resource Management, Bachelors - Psychology, Masters...Work at officeRemote workShift work$80k
Distinctive Schools of IL is looking for a Lead Instructional Coach focused on literacy to join their team in Chicago. This full-time role offers a starting salary of $80,000 and requires a Bachelor's degree and a valid educator license. Responsibilities include building...Full time$80k
Distinctive Schools of IL in Chicago is seeking a Lead Instructional Coach for Math. This role involves building teacher capacity to enhance student growth and achievement and requires at least 5 years of experience in teaching or instructional leadership. The position...- ...of financial services is waiting for... ...within Global Customer Platform, you lead multiple technical areas, manage the activities... ...engineering, and event-driven architectures... ...leveraging AI/ML... ...complex projects supporting system design... ...support, financial coaching and more....
- Optiver Holding BV is looking for an AI Engineering Education Lead to implement AI training across their global teams. The role involves collaborating with stakeholders... ...design and develop effective training programs and manage local trainers in various regions. The ideal...Local area
$66k - $71.5k
Job Description: The Global Engagement Manager supports The Community Solution Education... ...recruitment process, from lead generation to inquiry... ...intelligence and customer service within multi-cultural environments... ...-oriented; intrinsically driven to succeed. Excellent...Full timeLocal areaRemote workWeekend workAfternoon shift- Google Inc. is seeking a Global Product Solutions Lead for Cloud and AI Solutions to drive go-to-market strategies. Applicants will work across teams to... ...skills, and at least four years of experience in product management, along with a Bachelor's degree. The position offers...
$174k - $252k
...Immersive Learning Manager, Cloud Learning Services Google Boulder,... ...specifically Vertex AI, BigQuery, and... ...Google products and supports them along the... ...teams around sales‑driven enablement goals,... ...experiences globally. Within Cloud Learning... ...‑level buy‑in. Lead the execution of...Full time- ...companies. You'll be responsible for strategic planning, P&L targets, and ensuring compliance while developing innovative solutions for leading-edge enterprises. If you thrive in a dynamic, multicultural environment and have a go-getter attitude, we want you on our team! #J-...
- ...Salesforce is the #1 AI CRM, where humans... ...*The VP, Technical Support Engineering - Slack... ...responsible for driving the global support strategy... ...& Roadmap:** Lead the Slack global support... ...:** Execute a data-driven strategy that... ...executive level leading managers and individual...Work experience placementWork at office
$164.6k - $288k
Northern Trust in Chicago is seeking a Global Director of Vulnerability Management & Security Configuration to define and execute an enterprise strategy for reducing technology risk across infrastructure and cloud environments. This leadership role demands a deep understanding...- A leading cloud platform provider seeks a Sr. CRM Account Executive specializing in the manufacturing... ...the market success of CRM products, support territory strategy, and assist customers... ...solid understanding of how to integrate AI into work processes. This position offers...Full time
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