Service Delivery Director
$174.53k - $290.88kScorpion Therapeutics
Role Service Delivery Director leading Agilent's field service operations to drive profitable growth, operational excellence, and customer satisfaction. Responsibilities oversee service performance, revenue growth, P&L management develop high-performing teams optimize service delivery processes foster cross-functional collaboration ensure compliance with safety and regulatory standards Requirements Bachelor's in Engineering, Life Sciences, Business, or related 5+ years in service or operations leadership experience managing budgets and teams strong customer service acumen change management skills Preferred experience with multi-site or geographically dispersed service organizations P&L ownership background in laboratory or healthcare environments familiarity with continuous improvement methodologies like Lean or Six Sigma High Value management of field service teams supporting analytical instruments/laboratory products overseeing service contracts and technical support supporting lifecycle service delivery travel (~25%) remote/hybrid work flexibility Collaboration partner with sales, technical support, quality, and business units across regions. Work Setup full-time, remote options, US-based with travel; salary $174,525-$290,875 plus bonus and benefits. #J-18808-Ljbffr
Vacancy posted 1 day ago
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