Strategic WFM Leader - Forecasting, Scheduling & Ops
VXI Global Solutions
VXI Global Solutions seeks a Senior Manager, Workforce Management to lead end-to-end forecasting, staffing optimization and service level attainment across large accounts. You will partner with Operations and HR to drive governance and continuous improvement. Responsibilities include directing WFM personnel, implementing scheduling strategies, analyzing center performance, and coordinating multi-skill training for agents. #J-18808-Ljbffr VXI Global Solutions
Vacancy posted 3 days ago
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