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Strategic Contact Center Ops & Optimization Lead (Remote)

Miratech

Atlanta, GA
  • Remote job

Miratech is seeking a Contact Center Operations & Optimization Consultant to drive transformation in contact center operations. This role focuses on strategic oversight rather than technical implementation, demanding strong leadership in operational strategy. The candidate will assess current operations, set a vision for the future, and guide improvements leveraging modern CCaaS platforms-like Genesys Cloud. A competitive pay package, comprehensive benefits, and a culture of remote work are included. #J-18808-Ljbffr Miratech

Vacancy posted 4 days ago
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