Sales Executive

ESSENTIAL DUTIES Secure and maintain new and existing service/maintenance accounts, repair work, modernization projects, and develop and maintain strong relationships with new and existing customers so that the branch meets annual revenue goals. May also bid on new installation and modernization jobs. This position exercises discretion and independent judgement with respect to matters of significance. Exceed sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction. Manage service accounts by visiting customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants, including building relationships with any associated groups. Develop capital plans for customers to address their short-and long-term building needs. Maintain a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information, including developing knowledge of local elevator code requirements. Prepare repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtain price estimates from suppliers and manually calculate, including reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals. Prepare service contract bids, including reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals. Receive and respond to written and oral questions related to quoted repairs and service contracts, including performing follow-up with customers on all service and repair proposals. Monitor the status of current service contracts by visiting jobsites and customers within assigned territory, ensuring customer satisfaction with service; resolves outstanding issues. Contact service customers regarding contract renewal prior to contract expiration; advise of price increases if appropriate. Keep timely, well-organized records of sales activities including but not limited to proposals, bookings, losses and cancellations, using company-provided sales management software. Utilize systems to perform various tracking functions. Assist in A/R collection efforts to ensure prompt payment from customers. Conduct customer follow-up on all proposals. Visit project sites when necessary and work with the operations department to ensure customer needs and deadlines are being met. Identify and communicate impact of sales plan on financial statement. Handle substantial maintenance and modernization RFP bids. Actively bid on all new service and modernization business. Conduct portfolio analysis to identify and connect with the decision marker of an organization, learn when buildings come off service/bids will be released, and determine real opportunities. Interact with operations manager to survey potential jobs, effectively and efficiently put together estimates and proposals. Lead Fujitec and sales presentations at customer/consultant meetings and lunch-and-learns. This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties. DIRECT REPORTS 0 - None JOB QUALIFICATIONS AND REQUIREMENTS Education: Bachelor’s in related field. Experience: Minimum 3 years in related field. Requires a valid driver’s license and a satisfactory Motor Vehicle Report. Local Travel Expectations: 60% SKILLS/CORE COMPETENCIES Technical Professional Knowledge Teamwork and Cooperation Communication Customer Service Orientation Initiative Performance Motivation Planning and Organizing Information Seeking Problem Assessment WORK ENVIRONMENT AND EXPECTATIONS Job duties are performed mainly within an established office environment under normal lighting and climate-controlled tolerances. The noise level in the work environment is usually low to moderate. Requires prompt, reliable, regular, and in-person attendance at the office to oversee shared services functions and/or employees, normally achieved by working standard business hours. Certain positions will require a flexibility of working hours to meet the demands of the job and the direction of the manager. The work environments are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS Prolonged periods of standing and walking. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 20 pounds at times. EEO STATEMENT Fujitec America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable statutorily protected group status under local, state, or federal law. #J-18808-Ljbffr