Process Improvement Consultant

Axos BankTarget Range:$80,000.00/Yr. - $120,000.00/Yr.Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.Eligible for an Annual Discretionary Cash Bonus Target: 12.5%Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.About This JobThe Process Improvement Consultant will possess strong business process and project/program management capabilities to oversee and optimize our commercial operations. This multifaceted role combines business process optimization and end-to-end project management to ensure that commercial processes are efficient, scalable, and well-supported by integrated technology solutions.Responsibilities:Develop and execute process discovery and solution requirements documentation that aligns with commercial strategies and company objectivesLead a team focused on continuous improvement and operational excellenceDesign and implement efficient end-to-end workflows using BPMN, Lean, and Six SigmaOversee change management and stakeholder engagement during process transitionsIntegrate and optimize commercial systems (CRM, ERP, sales platforms)Design, implement, and maintain scalable systems architectures that support business process optimization in commercial operationsCollaborate with IT and development teams to align system functionality with business needsFacilitate workshops and gather feedback to ensure process adoptionMonitor performance and risk indicators to guide strategic decisionsAnalyze data to identify improvement opportunities and mitigate risksQualifications:Bachelor’s degree in Business, Operations, or related field6+ years in commercial operations or process improvement, including 2+ years in leadershipExpertise in BPMN, Lean, Six Sigma, and SDLC integrationStrong project management and cross-functional collaboration skillsExcellent communication and stakeholder influence abilitiesProven ability to manage multiple initiatives in a fast-paced environmentExperience in financial services is a plusExperience in low-code workflow configuration is a plusLoan IQ or nCino experience preferredAxos Employee Benefits May Include:Medical, Dental, Vision, and Life InsurancePaid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)HSA or FSA account and other voluntary benefits401(k) Retirement Saving Plan with Employer Match Program and 529 Savings PlanEmployee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed TradingAbout AxosBorn digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).Learn more about working at AxosPre-Employment Background Check and Drug Test:All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.Equal Employment Opportunity:Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.Job Functions and Work Environment:While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.E-Verify and Right to Work NoticesAxos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.IER Right to Work Poster (English/Spanish)E-Verify Participation Poster (English/Spanish)SummaryLocation: HQ - San Diego, CAType: Full time