Senior Business Operations & Closeout Analyst

Job Title: Senior Business Operations & Closeout Analyst

*No C2C/ No Sponsorship/ No 1099*

Location: Hybrid - Charlotte, NC (Can also sit hybrid in Greensboro, NC, Raleigh, NC, Wilmington, NC, or Apopka, FL)

Position Type: 36+ Month Contract

Pay rate range: $50-58/hr

Job Summary

The Senior Business Operations & Closeout Analyst evaluates operational workflows, systems, and project life cycles to maximize organizational efficiency, resource allocation, and system performance. This role drives project closeout operations—coordinating cross-functionally across Engineering, GIS, EAM, Permitting, and Third-Party Vendors—while conducting rigorous business systems analysis to design, refine, and optimize computer-based business applications.

Core Operational & Closeout Responsibilities

• Project Closeout Management: Drive cross-functional closeout activities, maintaining continuous tracking and providing regular status updates to team members until project termination.
• Engineering & GIS Coordination: Verify all Equipment Change Requests (ECRs) with Engineering; ensure GIS Update Requests are submitted and tracked within Smallworld and MyWorld systems.
• Asset Data & Enterprise Asset Management (EAM): Validate Maximo Asset Automation execution (hierarchy verification and asset data completeness) in coordination with the EAM team.
• Work Order & Redline Oversight: Track Work Order (WO) tasks to resolution, partnering with WO owners to enforce timely closure; collaborate with Engineering to ensure accurate completion of redlines and as-built documentation.
• Compliance & Ratings Databases: Ensure updates to the Facilities Ratings Database (FAC-008 compliance) upon notification from compliance teams.
• Third-Party & Regulatory Liaison: Follow up with Permitting to close out regulatory permits; collaborate with third-party vendors to resolve unpulled double poles (SPANS).
• Financial & Data Management: Manage and adjust monthly project forecasts, complete all Monthly Closeout Control Forms (CCFs), and deliver routine monthly performance reporting.
• System Issue Resolution: Partner with ARC Analysts to investigate and resolve ARC processing failures.

Systems Analysis & Process Improvement Responsibilities

• Process & Workflow Optimization: Analyze company functions, operational procedures, and computer-based business applications to optimize the use of capital, materials, equipment, and human resources.
• Solution Architecture & Recommendations: Evaluate current system capabilities, workflow limitations, and scheduling constraints; recommend alternative business system solutions that align with organizational goals.
• Requirement Analysis & Problem Definition: Collaborate with senior management and department leads to define business challenges, gather requirements, and design functional system enhancements.
• Advanced Decision Modeling: Apply quantitative and analytical techniques—such as process simulation, stochastic modeling, decision analysis, and econometric methods—to evaluate system performance and streamline workflows.
• System Documentation & Specification: Draft precise business requirement documents (BRDs), functional specifications, and workflow models to guide software development and system modifications.

Qualifications & Experience

• Experience: 10+ years of progressive experience in business analysis, operations management, or systems engineering.
• Technical Proficiency: Experience with Enterprise Asset Management tools (e.g., IBM Maximo), GIS platforms (Smallworld, MyWorld), and compliance/ratings workflows (FAC-008).
• Methodological Expertise: Strong background in business process re-engineering (BPR), quantitative decision modeling, and systems analysis methodologies.
• Communication & Collaboration: Proven track record of managing third-party vendors, cross-functional engineering teams, and executive stakeholders.