Intellectual and Developmental Disabilities, Case Management Services Supervisor

Education Level 4 Year Degree

Category Nonprofit - Social Services

Description

POSITION SUMMARY:

This is a professional position responsible for supervising Supports Coordination and disability service, and Case Management Services. This position serves as first line supervisor to assigned staff and will assist and make recommendations to upper management for program design for children who quality for community mental health services, service implementation and for related personnel management and budgetary issues. This position will interface regularly with disability services funder and other staffing agencies serving children with disabilities.

EDUCATION AND / OR EXPERIENCE:

• Bachelor's degree in social work, Psychology, Counseling, Social Work, or a human- services related field required. A Master’s degree in any of the same fields is preferred.

• Three years previous experience in working with children and families in community mental health required. Additionally, a minimum of one year’s experience in working with children and families with intellectual developmental disabilities is required.

• Minimum of one year formal or informal supervisory experience required.

• Current valid professional license/certification in the State of Michigan preferred.

DUTIES AND RESPONSIBILITIES:

• Responsible for administration of supports coordination services and corresponding staff persons. Also responsible for agency service model for children and families with disabilities as part of a multidisciplinary team.

• Provide anticipatory guidance to other professionals working with the clinic’s disabilities population. This includes training, supervision, technical assistance, and monitoring and coordination of specialty screening, assessment, and interventions for children with disabilities or delays.

• Acts as first line supervisor to supports coordination staff, providing supervision.

• Assumes responsibility of facility in absence of Program Manager or Director.

• Assists in identification and reduction of cross-systems barriers.

• Will train others to assess the need for insight-oriented therapy vs behavior modification.

• Develop outcome measures for children with disabilities involved in supports coordination services.

• Monitor program referrals and assignment of caseloads for supports coordinators.

• Responsible for knowing the Applied Behavioral analysis benefit and coordinate ABA services with external ABA providers.

• Monitor and report on inputs and outcomes for disability services to licensing bodies and funders. Review, refine and develop agency procedures for children with disabilities involved in services.

• Assist and make recommendations to upper-management staff for program design and implementation and for related personnel management and budgetary issues.

• Exercise independent judgment and substantial autonomy.

• Works collaboratively with other management staff within site, team and within the agency.

• Hires, trains, develops, schedules activities, evaluates and supervises the work of professional and paraprofessional personnel engaged in direct services work with clients. Recommends termination of assigned staff.

• Assign cases and review progress with staff; consult with staff on problem cases.

• Assist in developing operating budgets and ensure clinic operates within it.

• Handle disciplinary matters and ensure staff and programmatic compliance with Clinic policies/procedures.

• Work with support services staff to ensure program needs are met.

• Assist in designing/implementing new programs under supervision of Program Manager and Director.

• Act as liaison to external stakeholders (e.g., service organizations, referral sources, funding, and regulatory bodies).

• Participate in public relations/marketing activities as needed.

• Through direct contact and supervision of staff, ensures Starfish Family Services has a positive relationship with all community groups, organizations, and programs.

• Participate in agency meetings, training, and other functions as needed or requested.

• Cooperate in any investigation related to personnel, licensing, accreditation, or other circumstances.

• Perform other reasonably related tasks as assigned by management or required by the team.

COMPETENCIES AND ABILITIES:

• Ability to express themselves both orally and in writing.

• Ability to use good judgment and the knowledge of interviewing, engagement, sustaining, and other basic social work practices.

• Knowledge of how mental health professionals and their specific expertise contribute to service delivery for children with disabilities. Demonstrated ability to set and meet outcome objectives.

• Ability to plan and organize time effectively.

• Ability to problem solve and make decisions, especially during crisis situations.

• Must have a working knowledge of all SFS and Wayne County programs that service children with disabilities.

• Ability to manage multiple priorities, function independently and demonstrate good follow through.

• Ability to work positively and productively as a member of a team with colleagues, supervisors, and agency staff.

• Knowledge of community mental health treatment and intellectual development disabilities programs and their continuum of care.

• Knowledge of childhood social, emotional, and cognitive disabilities required along with basic knowledge of behavioral interventions to treat these disabilities.

• Willingness to provide group training, education, and supervision to other professionals.

• Ability to demonstrate commitment, caring and respect for children and adults from diverse backgrounds who have multiple needs or problems.

• Knowledge of supervisory principles and practices including personnel and systems management.

• Ability to effectively represent the agency as a professional in the community and work cooperatively with partner agencies.

• Demonstrated ability to set and meet outcome objectives.

• Must be computer literate.

• Capacity for developing autonomy and leadership in supervisees.

• Interest and willingness to continue with personal and professional growth and skill development.

• Ability and willingness to work with all members of the community regardless of race, gender, age, cultural, or ethnic background.

• Familiarity with all Behavioral Health Services programs, eligibility requirements and scope as well as with Starfish Family Services programs.

• Ability to manage multiple priorities, function independently and demonstrate good follow through.

• Ability to work positively and productively as a member of a team with colleagues, supervisors, and agency staff.

• Maintenance of ethical and professional standards.

LICENSING AND OTHER REQUIREMENTS:

• Valid driver’s license and / or reliable transportation.

Starfish Family Services is an Equal Opportunity Employer 

EOE/M/F/D/V