Receptionist

Receptionist Position

At Intermountain Pet Hospitals, Overland, in Meridian, ID, you are joining a practice dedicated to the highest standards of veterinary excellence. We are proud to be AAHA Certified, reflecting our deep commitment to superior patient care and facility maintenance. Furthermore, our veterinarians are Fear Free Certified, ensuring we focus not just on physical health but emotional well-being. The community trusts us, proven by our excellent 4.5-star Google rating. We are looking for passionate teammates ready to do your best work within a highly supportive and medically advanced environment. Joining our team means you are instantly part of a culture where every individual is valued. Our extensive operating hoursincluding late evenings until 9 PM and weekend shiftsshow that we are committed to meeting the full needs of the pet owners in Meridian, which translates to consistent and diverse opportunities for you to expand your clinical skills. As a valued teammate, you will have access to educational resources and internal programs designed to help you succeed in achieving your specific career goals, whether that involves pursuing specialization or moving into leadership. When you practice medicine here, you gain access to a wide suite of services designed for comprehensive patient management, all supported by our AAHA standards. We offer full Wellness and Prevention, extensive Testing and Diagnostics, and specialized Surgical Procedures. Critically, we provide Advanced Care options and integrated Urgent Care Services, allowing you to manage complex cases from initial diagnosis through intensive treatment. You will also have the unique opportunity to utilize your skills in Exotic Pet Care, broadening your clinical exposure beyond traditional small animals. Meridian, ID, offers a fantastic quality of life situated just minutes from Idaho's capital, Boise. The area is known for its accessibility to outdoor recreation, providing you with ample opportunities for hiking, biking, and exploring the high desert landscape and nearby mountains. Living in Meridian means enjoying a community that is consistently growing and welcoming, offering a highly desirable blend of city amenities and natural escape, perfect for when you need to recharge after a focused day of practicing quality medicine.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.