F&B Operations Manager - Fine Dining & Guest Experience

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.Join a diverse and talented team in BostonWe are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.The RoleSelect, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s All-Day or Fine Dining Restaurant to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.Attend regular operational meetings to ensure effective coordination and cooperation between departments.Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.Salary Range: $72,000 - $79,769Preferred Qualifications and SkillsFlexible schedule, able to work days, evenings, rotating shifts, weekends and holidays.What to Expect from Your Work ExperienceFREE Medical and Dental insurance for you and your eligible dependents.Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.Complimentary meals at our employee cafeteria.401k participation with company matching program.Complimentary Life insurance.Vacation & Paid Sick Time Off.And much more!Learn more about our property and what it is like to work at Four Seasons by visiting: look forward to receiving your application!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Four Seasons Hotels Ltd