User Acceptance Tester Analyst (UAT) Senior - III (DOA)

Department Department of Administration Division Information Technology/Computers Salary $127,367.00 - $145,885.00 Job Profile JC-02797008-99 - User Acceptance Tester Analyst (UAT) Senior - III (DOA) (Non-Union Executive Branch Agency Employees) Scheduled Work Days & Work Hours Monday - Friday, 8:30am - 4:00pm 35 Hours - Non-Standard Job Requisition Number JR103250 User Acceptance Tester Analyst (UAT) Senior - III (DOA) (Open) Pay Grade C00143 A Classification User Acceptance Tester Analyst (UAT) Senior - III (DOA) Class Definition GENERAL STATEMENT OF DUTIES: Within the Department of Administration (DOA), Division of Enterprise Technology Strategy and Services (ETSS), to perform, organize, direct, supervise and coordinate the oversight of testing and quality assurance activities related to technology deployments, maintenance and support operations of technology platforms and services; to be responsible for the enforcement and rollout of centralized standards, procedures, and policies within ETSS for cross-agency medium and large departments; and to do related work as required. SUPERVISION RECEIVED: Works under the administrative supervision of a superior with considerable latitude for the exercise of independent judgement in the application of testing and quality assurance; work is subject to review through consultations and written reports for satisfactory performance and conformance to established policies, procedures, rules and regulations. SUPERVISION EXERCISED: Plans, coordinates, supervises, and reviews the work of technical, and clerical staff engaged in systems testing, analysis, programming, technical/network technicians, and electronic data programming procedures. ILLUSTRATIVE EXAMPLES OF WORK PERFORMED: Within the Department of Administration (DOA), Division of Enterprise Technology Strategy and Services (ETSS), to lead resources in testing and quality assurance activities including oversight of systems integration testing (SIT), ownership of user acceptance testing (UAT), oversight of all testing resources (state resources, contractors and/or vendors), and oversight/ownership of all testing related sub-processes. To lead UAT planning including scope and capacity verification, scheduling, scope distribution, testing group assignment (state resources, contractors and/or vendors), test suite development for proper test coverage, test data planning, test environment planning, and resource planning. To assist in the planning and lead the verification of the necessary lower environments for executing user acceptance testing. To lead the identification, review, and approval of system integration testing (SIT) entrance and exit criteria to ensure criteria are robust and met prior to entering into UAT. To lead UAT execution for patch and major application releases. This includes review, and approval of UAT entrance and exit criteria, daily operation of UAT activities, generation of UAT status reports, risk/issue escalation, and contingency test planning, as needed. To lead utilization and review of Regression, Smoke, Performance, Security, and ADA testing. To lead utilization of any testing tools including accessibility and code review tools such as, but not limited to, JAMA, JIRA, Selenium, SonarQube, and JAWS. Support IT program leadership and financial management in long term strategic planning and resource forecasting as it pertains to testing and quality assurance. To provide onboarding and mentoring to new user acceptance analysts and testers. To do related work as required. REQUIRED QUALIFICATIONS FOR APPOINTMENT: KNOWLEDGES, SKILLS AND CAPACITIES: A thorough knowledge of the principles, practices, and procedures involved in the administration of testing and quality assurance for information technology management systems as described above; the ability to apply such knowledge in the overall planning, organization, direction, coordination, and administration of associated management and support functions. A thorough knowledge of modern management principles and practices; the ability to apply such knowledge, principles, practices and methods; the ability to plan, organize, direct and supervise the work of a professional, technical and clerical staff engaged in the modification of information technology management systems; the ability to communicate effectively with subordinates, superiors, and the department personnel; and related capacities and abilities. EDUCATION AND EXPERIENCE: Education: Graduation from a college of recognized standing with a bachelor’s degree in computer science, Information Management Systems, or a closely related field such as Business Management or Public Administration supplemented by completion of specialized information technology training courses; and Experience: Considerable employment in a highly responsible supervisory position in testing and quality assurance, management information, systems design and programming. Experience with writing technical, and procedural documents; experience in enterprise applications and/or cross departmental applications. Or, any combination of education and experience that shall be substantially equivalent to the above education and experience. Supplemental Information The User Acceptance Analyst Tester Lead III will be assigned to the RI Bridges Program Enterprise Project Management Office, to be responsible for leading User Acceptance Testing efforts in coordination with the Integrated Eligibility and Health Insurance Exchange Business Leads, reporting to the Enterprise Project Office Lead. User Acceptance Testing management experience across large quarterly deployments, smaller monthly and patch releases, and monitoring of impacts to maintenance and support operations is required. Familiarity with Health and Human Service programs such as Medicaid, SNAP, TANF, and Child Care Assistance as well as Health Insurance Exchange programs is highly desirable. The individual hired to fill this position will have access to Federal tax Information (FTI), as defined in IRS Publication 1075, and, as such, must undergo a national fingerprint background screening in accordance with the set forth in regulation 220-RICR-40-00-2 (IRS Publication 1075 – Background Check Process and Criteria available at Additionally, the individual is being hired to an E-Verify site which contains FTI and must have their employment eligibility validated through E-Verify. Benefits For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee. STATE OF RHODE ISLAND JOBS The State of Rhode Island is committed to providing fundamental services to all Rhode Islanders. Join our team and enjoy the benefits of providing public service with purpose and impact. If you are a current state employee, you are required to apply through the internal jobs website: Click Here. Applications for current state employees will only be accepted through the internal jobs website. Please log into your Employee Self Service portal and search "Find Jobs" to access the internal jobs website.