Digital Sales Representative

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here. Are you passionate about healthcare technology, innovation, and helping customers achieve better surgical outcomes? As a Digital Sales Representative (DSR) , you will play a key role in accelerating the adoption, utilization, and long-term success of Intuitive's digital ecosystem. The DSR is responsible for expanding the footprint of Intuitive's digital portfolio by identifying opportunities, driving customer engagement, delivering consultative sales support, and ensuring successful implementation and adoption of digital solutions across assigned accounts. Working closely with surgeons, healthcare organizations, and cross-functional partners, the DSR will serve as a trusted advisor and subject matter expert on Intuitive's digital products. This role bridges commercial execution and customer success by driving sales growth, supporting product utilization, gathering customer feedback, and ensuring customers realize the full value of Intuitive's digital offerings.

Why This Role Matters This is a unique opportunity to work at the intersection of healthcare, artificial intelligence, digital innovation, and robotic-assisted surgery. As a Digital Sales Representative, you will help surgeons and healthcare systems realize the value of transformative technologies that improve surgical training, collaboration, performance, and patient outcomes. Through strong customer partnerships and commercial execution, you will directly contribute to shaping the future of surgery while driving growth for Intuitive's next generation of digital solutions. Our digital portfolio includes My Intuitive+, which enhances robotic-assisted surgery programs through AI-powered video analysis, real-time surgical collaboration, and console-integrated simulation, all designed to help surgeons sharpen their skills and optimize performance. The My Intuitive+ platform is available exclusively with da Vinci 5. Essential Job Duties Drive Digital Adoption and Revenue Growth - Develop and execute territory plans to drive awareness, adoption, utilization, and growth of Intuitive's digital portfolio. - Achieve quarterly and annual sales, adoption, and utilization objectives. - Maintain a pipeline of opportunities and manage all stages of the sales process. - Identify and develop new business opportunities within existing and prospective accounts. Build Trusted Customer Relationships - Consult with surgeons, hospital leadership, clinical teams, and administrators to understand customer needs and align digital solutions to their clinical and operational goals. - Serve as a trusted advisor and primary digital solutions resource for customers within assigned accounts. Partner Across the Commercial Organization - Collaborate closely with Key Account Managers, Clinical Territory Associates, Capital Sales teams, and Digital Networking teams to develop account strategies and identify digital sales opportunities.