Operations Assistant

Schedule: Monday–Friday, 8:00 AM–5:00 PM, with a 1-hour lunch Work Arrangement: In-office Pay: $21–$24/hour Employment Type: Temp-to-perm About the Role LHH is partnering with an organization looking for an Operations Assistant to join their Operations team in Middle River, MD. This is an administrative, customer-service-focused role that sits at the center of our day-to-day operations and keeps information, paperwork, drivers, warehouse activity, and customers moving in the right direction. You’ll coordinate check-ins, make sure the warehouse team knows when deliveries arrive, process the paperwork once a delivery is complete, and enter accurate information into our Warehouse Management System (WMS). What You’ll Do Serve as the primary point of contact at the receiving window for drivers, vendors, carriers, and visitors. Check in incoming drivers and review paperwork for accuracy and completeness. Coordinate with warehouse personnel when deliveries arrive and direct drivers to the appropriate area. Receive completed delivery paperwork and accurately enter information into the Warehouse Management System (WMS). Update customer inventory and shipment statuses and ensure delivery information is accurately recorded. Review and process driver logs, bills of lading, inventories, freight bills, accessorial charges, and other operational documentation. Scan, upload, and task paperwork within company systems to support billing and payroll processes. Receive and inspect incoming freight, verifying quantities and condition against shipping documents. Tag, label, and track freight to ensure proper identification and inventory control. Create, maintain, and update storage files, logs, and operational records. Prepare and distribute inventory reports and other operational documentation. Coordinate with customer service, drivers, warehouse personnel, carriers, and third-party vendors. Assist with third-party services at origin and destination locations and maintain related records. Contact customers as needed regarding shipment details, delivery schedules, and service updates. Support final-mile delivery activities through documentation and administrative coordination. Provide general administrative support to the Operations Department. Take on additional responsibilities as assigned by management. What We’re Looking For Highly organized and able to keep track of multiple priorities. Detail-oriented and accurate with paperwork and data entry. Comfortable working in both an office and warehouse environment. Professional and friendly when interacting with customers, drivers, vendors, and coworkers. Comfortable working with frequent interruptions and changing priorities. Efficient and able to work within time constraints. A strong communicator who knows how to collaborate across departments. Comfortable using computers, office equipment, telephones, Microsoft Office, and business software. Dependable, adaptable, and willing to pitch in wherever the Operations team needs support. Qualifications High school diploma or equivalent required. 1–2 years of experience in customer service, logistics, transportation, warehousing, distribution, moving & storage, or a related operational environment preferred. Experience in the moving and storage industry is a plus. Strong verbal and written communication skills. Experience with warehouse, logistics, or transportation management systems preferred. Strong organizational and multitasking skills. A positive, customer-focused “Whatever It Takes” attitude. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers #J-18808-Ljbffr LHH