Patient Access Leader

Job Description

Job Description

Patient Access Leader

The Patient Access Leader ensures that the office operates smoothly and efficiently. Office manager duties and responsibilities usually include overseeing administrative staff members, receiving and directing visitors, and overseeing and completing administrative tasks related to the operations of the clinic.

Who We Are:

JAG Physical Therapy’s care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area’s top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area’s largest healthcare systems and insurance providers. 

What You’ll Love About Us:

• Competitive pay

• Support for ongoing education and training

• Opportunities for advanced growth including team leader, regional manager, and director

• Provided uniforms

• Health, Dental, & Vision Benefits 

• HSA Options including dependent care, medical, and commuter benefits

• $10,000.00 Term Life Insurance benefit at NO cost to employees

• up to 3 weeks PTO

• 401(k) with company match

• Yearly review for growth opportunities

• Tuition discounts for employees and their families 

• TicketsAtWork and LifeMart company perks 

• Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie

What You’ll Need: 

• High School Diploma

• 2+ years of experience in Office administration

• 2+ years Office Management experience

• Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint

• Ability to lead and work as a team and independently

• Maintenance of the overall clinic to provide a clean and safe environment

• Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.  

What You’ll Do: 

• Overseeing general office operation

• Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.

• Coordinating appointments and meetings and managing staff calendars and schedules

• Supervising, mentoring, training, and coaching office staff

• Purchasing office supplies and equipment and maintaining proper stock levels

• Submit weekly reporting to management to asses office productivity

• Confirm the data entered into Electronic Medical Software is accurate and ensure availability of treatment information by filing and retrieving patient records

• Maintains accurate financial records by updating patient financial information; recording and collecting patient charges; providing patients with receipts for payments

• Perform all necessary deposits

• Responsible for Key Performance Indicators 

• Perform other diverse duties as requested or required. 

Important Disclaimer Notice:

The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this job description at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.