Patient Services Rep

Patient Service Representative/Tech AideLumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in Mount Pleasant, South Carolina. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting! The full-time Patient Service Representative/Tech Aide will work 10am-5pm assisting techs with patients, and from 5pm-7pm will be the Closing Patient Service Representative at the front desk.Duties & Responsibilities:Schedule Patients for Diagnostic Exams and ProceduresAssist with Authorization and VerificationsChecking Patients In / OutAnswering Multiple Phone LinesProvide Accurate and Complete Information to Billing OfficeInsurance VerificationEnsure Accuracy of Patient Data Entered Into SystemProcess Requests and Filing of Patient RecordsAssist technologists during contrast administration and patient carePrepare patients for imaging proceduresEscort patients and provide pre-exam instructionsHelp patients on and off the imaging tablePrepare exam rooms between patientsKeep patient flow moving to help technologists stay on scheduleMonitor schedules and communicate changes with the imaging teamProvide excellent customer service throughout the patient experienceSupport front desk operations as neededWhat We're Looking For:1-4 Years Experience in Medical Office Setting or HospitalExperience in Authorizations and Insurance Verification PreferredAbility to Handle Heavy Patient VolumeStrong Customer Service and Computer SkillsAbility to multi-taskMedical Terminology KnowledgeAbility to work in a fast-paced clinical environmentExcellent communication and customer service skillsTeam-oriented with a positive attitudeBenefits:Monthly Bonus OpportunityMedical, Dental, Vision, Life Insurance & Pharmacy Plans401(k) with employer contributionPaid Vacation TimePTO Accrual Beginning Day 1Colleague Referral Bonus ProgramCompensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.