Clinic Scheduler

Clinic Scheduler – Specialty Cardiology (Heart Failure)

Location: Tacoma, WA (1901 S Cedar St, Suite 301)
Schedule: Full-time | Monday – Friday | Closed weekends and holidays
Work Environment: 100% in-office

About Us

For over 50 years, Cardiac Study Center (CSC) has provided comprehensive outpatient cardiology services across the Puget Sound region. In 2016, CSC partnered with MultiCare Health System to create Pulse Heart Institute —a network that brings innovative, patient-centered cardiac care to communities across Washington State.

We offer rewarding career opportunities throughout our clinic locations and specialties, including Heart Failure, Electrophysiology & Device, Vascular, and Nuclear Imaging.

Why You'll Love Working With Us

At CSC/Pulse, your work matters. Here, you'll find:

• A mission-driven team rooted in compassion, empathy, and integrity
• A welcoming workplace culture that values every voice
• Personal and professional growth through collaborative cardiology care
• Stability and longevity as part of a legacy organization evolving into the future

About the Role

As a Clinic Scheduler in our Heart Failure program , you'll play a key role in coordinating care for patients with complex cardiac conditions. Your ability to organize, communicate, and support both patients and providers will directly impact care outcomes and patient satisfaction. This position supports the scheduling and clerical operations for the Heart Failure clinic, ensuring efficient workflows and excellent service.

Day-to-Day Responsibilities

Patient Scheduling & Coordination

• Schedule and coordinate patient appointments across Heart Failure and related departments
• Support clinic operations by prioritizing urgent needs and ensuring appointment readiness

Patient Communication

• Manage appointment reminders and patient communications
• Answer questions with empathy and professionalism

Clerical & Administrative Support

• Verify insurance and obtain pre-authorizations when required
• Assist with data entry, medical record requests, and interdepartmental coordination
• Maintain accurate and timely documentation in the EMR system (EPIC)

Collaboration & Team Support

• Work closely with nursing staff, medical assistants, and providers to deliver smooth and effective patient care
• Adapt to changing priorities and help implement improvements in scheduling workflows

What You'll Need to Succeed

Required:

• 1 year of experience with EMR systems (EPIC preferred)
• 2 years of healthcare or administrative support experience

Preferred:

• Prior scheduling or patient access experience in a medical clinic or cardiology setting
• Familiarity with insurance authorization processes

Work Environment

• Standard daytime schedule: Monday–Friday (no nights, weekends, or holidays)
• 100% onsite at our Cedar Street location in Tacoma, WA

Pay and Benefit Expectations

CSC/Pulse offers a robust total compensation package, including:

• Competitive base pay: $21.31 – $38.59/hour , based on experience, education, and certification
• Medical, dental, and vision insurance
• 401(k) retirement plan
• Generous paid time off (PTO) and holidays
• Tuition assistance and growth opportunities

Join Our Team

Be part of a team that leads with heart. Apply today and help us deliver world-class cardiology care to the communities we serve.

Requisition ID: 00674