Member Relationship Officer (Floating)

Position Summary

We are seeking a motivated and relationship-driven Member Relationship Officer (Floating) to provide exceptional service and financial guidance to our members. This role is ideal for a professional who thrives on building strong relationships, identifying member needs, and delivering customized lending and banking solutions.

This position will be based out of a home branch location but requires travel to support multiple branches across Northeast Wisconsin.

Key Responsibilities

• Provide members with sound financial guidance for consumer lending needs
• Evaluate loan applications and make recommendations in alignment with lending policies
• Open and maintain deposit accounts, including checking, savings, CDs, and IRAs
• Build and nurture long-term member relationships to anticipate future financial needs
• Deliver exceptional member service by identifying opportunities to enhance financial well-being
• Maintain compliance with all policies, procedures, and regulatory requirements

Qualifications & Skills

• Minimum 1 year of sales and customer service experience
• Strong interviewing and active listening skills to identify member needs
• Excellent verbal and written communication skills
• Proven attention to detail and organizational skills
• Advanced knowledge of Microsoft Office or similar software
• Ability to foster a professional, friendly, and team-oriented environment
• Flexible availability, including rotating Saturdays
• Bilingual (Spanish/English) preferred
• Previous financial industry experience with account opening and consumer lending preferred

Work Environment

• Base branch location determined by proximity to employee’s residence
• Travel required to support 22 branch locations across Northeast Wisconsin
• Schedule:
  • Monday – Friday: 8:00 AM – 5:00 PM
  • Rotating Saturdays

Apply Today

Job Type & Location

This is a Permanent position based out of Appleton, WI.

The pay range for this position is $46000.00 - $54000.00/yr.

Fox Communities Credit Union believes our team members are our most important asset. We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, and paid time off! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now!

This is a fully onsite position in Appleton,WI.

This position is anticipated to close on Jul 8, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.