Process Designer

Are you passionate about improving business processes, driving operational excellence, and leading change initiatives? LHH is partnering with a Chicago-based organization seeking an experienced Process Designer to lead process improvement efforts, optimize workflows, and support strategic business initiatives across multiple functional areas.Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Remote (U.S.) | Company Based in Chicago, ILContract Length: 6 MonthsFull-Time Contract (40 hours/week)$55-$70 per hour based on experienceBenefit offerings for employment include collaborative work environment, medical, dental, and more, 401k plan, WFH flexibility, and other perks.Role Requirements:Bachelor's degree or equivalent experience7+ years of experience in process design, business process improvement, operational excellence, business analysis, or related disciplines in the insurance industry (industry experience required)Strong process mapping and business process modeling expertiseExperience leading complex cross-functional projects and change initiativesKnowledge of process improvement methodologies such as Lean, Six Sigma, BPM, or related frameworksExcellent facilitation, communication, and presentation skillsAbility to manage multiple priorities and stakeholders simultaneouslyExperience supporting operational, transformation, or business optimization initiativesProject management experienceChange management expertiseExperience developing process metrics and performance reportingBonus – Experience integrating AI into process driven initiatives.What You Will Do:Lead process improvement and operational excellence projects from discovery through implementationAnalyze complex business processes and recommend solutions that improve efficiency, quality, and customer experienceDevelop process documentation, workflows, standard operating procedures, and training materialsEstablish KPIs and process performance metrics to measure effectiveness and identify opportunities for improvementCollaborate with business stakeholders, project teams, and technology partners to define requirements and drive successful outcomesSupport user acceptance testing (UAT), change management initiatives, and process adoption effortsFacilitate workshops and meetings with cross-functional teams to gather requirements and build consensusCreate executive-ready reporting xhyhwjd and recommendations based on operational and business dataIf you are passionate about driving meaningful process improvements and business transformation, working in a high impact role that has impact across an organization and be part of a highly collaborative team, this role may be for you!Apply today!Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:• The California Fair Chance Act• Los Angeles City Fair Chance Ordinance• Los Angeles County Fair Chance Ordinance for Employers• San Francisco Fair Chance Ordinance LHH