Senior Manager, Financial Business Planning & Operations

Position Summary Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us. CE eCommerce Team Values & Principles Detail-oriented with AI-Augmented (AX) support — we use Claude, Gemini, and OpenAI daily. Results-driven: every decision is grounded in data, and every initiative ships with a measurable outcome. Innovative and experimentative — we test boldly, learn fast, and scale what works. AX transformation is embedded in all day-to-day activities; AI tools replace traditional reliance on static spreadsheets. Role and Responsibilities About This Opportunity This is the financial nerve center of a business that needs one. The CE eCommerce Hub spans TV, Audio, Monitor, Refrigeration, Laundry, and Cooking — direct-to-consumer business. As CE begins scaling its Expansion Commerce channels, this role ensures every dollar is forecasted, tracked, and optimized with rigor. Position Summary The Sr. Manager, CE Financial Business Planning & Operations will lead financial forecasting, business planning, supply chain financial alignment, and analytics for the full CE eCommerce portfolio — including VD (TV, Audio, Monitor) and DA (Refrigerator, Laundry, Cooking, Dishwasher) — and will model the financial impact of CE's Expansion Commerce channel launches. This role partners with Category Management, LOB Finance, PSI/BOPIS, and Marketing to ensure the CE eCommerce business operates with financial discipline and full P&L visibility. Financial Planning & Forecasting Own SKU-level revenue forecasts and Monthly Financial Plans across all CE BUs (TV, Audio, Monitor, DA sub-categories) — submitting T-series updates (T07, T08, etc.) aligned with LOB and SEA Finance timelines. Lead CPFR (Collaborative Planning, Forecasting, and Replenishment) calls with PSI and BOPIS teams alongside Category Management — ensuring eCommerce demand signals are accurately reflected in supply chain planning. Develop QCD Plans (Demand Revenue, Financial Revenue, SD, Profit %) for CE eCommerce, updated in response to promotional plans, marketing changes, and channel mix shifts. Report weekly Achievement Rates (A/R = SUM actuals / SUM forecast) to CE WBR and prepare SCM content for LOB leadership. Performance Analysis & Reporting Analyze traffic, CVR (Conversion Rate), and funnel performance versus marketing forecast — identifying gaps by BU, category, and channel, and reporting recommendations to Category Management. Manage CE eCommerce aging and transfer price (TP) accuracy metrics, collaborating with Fulfillment on in-stock performance and forecasting accuracy targets. Build and maintain KPI dashboards using Tableau, SQL, and AI-augmented analytics workflows for real-time CE business performance visibility. Produce executive-ready financial summaries for CE WBR, monthly LOB reviews, and strategic planning cycles. Inventory & Supply Chain Optimization Address backorders and inventory supply issues across CE categories (CTN model planning + new SKU forecast management) in close coordination with Category Managers. Lead CE demand forecasting using advanced modeling techniques — ARIMA, exponential smoothing, and machine learning models — to align eCommerce sell-out with upstream supply chain planning. Utilize predictive analytics to anticipate demand fluctuations, minimize stockout and excess inventory exposure, and recommend inventory repositioning strategies. Promotional & Financial Analysis Create financial program templates for promotional lift assessment and profitability analysis across all CE BU-level promotional events — ensuring Finance alignment before execution. Employ A/B testing, hypothesis testing, and ROI analysis to evaluate promotional effectiveness — generating learnings that refine targeting, depth, and timing of future programs. Model the financial impact of Expansion channel launches (Marketplace, Carrier, Social, FinTech) on overall CE eCommerce revenue mix and margin profile. Strategic Revenue Management Own financial business planning to achieve quarterly and annual revenue targets across the CE eCommerce portfolio — aligned with the roadmap. Develop analytical frameworks using machine learning and statistical modeling to identify growth opportunities by BU, product family, channel, and season. Leverage LLM/AI tools to accelerate financial modeling, scenario analysis, and executive reporting — replacing traditional spreadsheet workflows with AI-native business intelligence. Contractor Oversight & Team Operations Manage and direct one financial/analytics contractor, setting priorities, reviewing output, and ensuring quality standards. Develop standard operating procedures and reporting cadences that scale as the CE expansion business grows. Partner with IT and Data Engineering to maintain and improve CE eCommerce data infrastructure and reporting pipelines. Skills and Qualifications Minimum Qualifications Bachelor's degree in Finance, Economics, Data Analytics, Mathematics, Computer Science, or a related STEM field. 10–12 years in financial planning, analytics, or a related quantitative field. Strong expertise in demand forecasting, inventory optimization, and financial modeling for an eCommerce or retail business. Proficiency in SQL, Tableau, and advanced data analysis techniques including regression analysis and time-series forecasting. Experience leading cross-functional programs across sales, marketing, finance, and supply chain. Preferred Qualifications Master's degree in Finance, Economics, Data Analytics, Statistics, or a related STEM field. Experience with machine learning algorithms — ARIMA, exponential smoothing, neural networks, or gradient boosting models. Background in consumer electronics, eCommerce, or retail financial planning. Proven track record in strategic revenue management with documented quarterly business impact. Experience with AI/LLM tools applied to financial modeling and business intelligence. Prior experience managing contractors or junior analysts. Benefits @ Samsung Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance. Life @ Samsung - At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team View phone number on click.appcast.io) or View email address on click.appcast.io for assistance. This number is for accommodation requests only and is not intended for general employment inquiries. Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. 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