Commercial Driver License Unit - Administrative Assistant II (Remote)

Job Posting

This listing closes on 9/29/2026 at 5:00 PM Mountain Time (US & Canada).

Employer: State of Colorado

Salary: $40,248.00 Annually

Location: Denver, CO

Job Type: Full Time

Job Number: TAA-03679-09.2026

Department: Department of Revenue

Division: Motor Vehicles - Driver Control

Opening Date: 09/18/2026

Closing Date: 9/29/2026 at 5:00 PM Mountain Time (US & Canada)

FLSA: Determined by Position

Type of Announcement: This position is open only to Colorado state residents. FLSA Status: Non-Exempt; position is eligible for overtime compensation.

Department Contact Information: Nicole Hartog, HR Analyst View email address on click.appcast.io

Primary Physical Work Address: This is a remote position that is primarily tasked with performing work duties via flex-place (aka telework, work-from-home arrangements) with infrequent on-site visits, including the office at 2829 W Howard Place, Denver, CO 80204.

How To Apply: Please submit an online application for this position at

Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us.

The Department's vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!

As a State of Colorado employer, the Department of Revenue offers a competitive benefits package to permanent employees:

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
• Medical, Dental, and Vision insurance coverage
• Automatic Short-Term and Optional Long-Term Disability Coverage
• Life and AD&D Insurance
• Flexible Spending Accounts (FSAs)
• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
• 11 Paid Holidays Annually and Accrued Annual and Sick Leave
• In addition, a variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

Helpful tips for applying:

Applying for a Job with the State of Colorado.

What Happens After You Apply.

Description of Job

Division of Motor Vehicles (DMV)

The Division of Motor Vehicles (DMV) provides services used by nearly every citizen of the State. Colorado citizens utilize identification, driver, and vehicle services at State and County offices to obtain identification cards, driver licenses, vehicle registrations, titles, and other related services. Additionally, the DMV licenses and provides oversight of private businesses and government organizations that provide driver and emission testing services. Finally, the division works closely with other state agencies and programs to provide information and education to serve the public and encourage voluntary compliance.

The Driver Services Program (DSP) Service Delivery Unit is the primary public-facing arm of the DMV. Accountable for serving millions of residents annually, this unit directs public operations across 35 physical field office branches, the state's mobile operations fleet (DMV2GO), and high-volume, consolidated communication call centers. We are dedicated to providing secure, efficient, and accessible services while adhering strictly to state and federal statutory frameworks, including the Colorado Revised Statutes (C.R.S.) and the federal REAL ID Act.

The CDL State 2 State unit exists to administer motor vehicle statutory requirements affecting driver's privilege, to compile and house motor vehicle related data and documents through data entry, electronic imaging, and filing. To provide copies, reports, and information pertaining to motor vehicle data and documents upon request from law enforcement and governmental agencies. Process requests from the general public and collect appropriate fees.

Duties:

• Respond to inquiries from Colorado Driver License offices and Motor Vehicle offices in other states concerning driver status.
• Verify and analyze driver records for accuracy and authorization.
• Use problem solving and collaboration skills to research, validate and answer questions concerning customer inquiries.
• Use customer service skills to translate and clarify Colorado Motor Vehicle statutes, department administrative procedures, and policy to customers.
• Instruct customers on compliance, violations, fees and requirements for their desired actions.
• Collaborate with co-workers on training, updates and resolving difficult and/or unique problems.

State to State Help Desk Resolve duplicates identified via SPEXS through analysis of data provided. Communicate with other state agencies to determine the proper state of record for an individual's credential and resolve any issues.

Commercial Driver License (CDL) Driving Records Work with other state's CDL, CDLIS personnel/Motor Vehicle departments, the American Association of Motor Vehicle Administrators (AAMVA) members on interstate and intrastate requirements for drivers changing residency, licensing state, clearing of citations and resolving driver license restrictions. Resolve problems and answer questions concerning Commercial Driver Information System (CDLIS) record entries.

Record Analysis and Customer Support Analyze records to determine the accuracy of motor vehicle records. Translate and clarify Colorado Motor Vehicle statutes, department administrative procedures, and policies. Assist customers with clarification of underlying rationale and compliance related to restraints or credential status.

Remote work information:

• This position is designated as remote but may be required to work from a department office building location based on business needs.
• Employees are responsible to provide and maintain a home office or other suitable remote work location as well as Internet and a secure Wi-Fi connection.
• Employees are required to be working online during normal business hours (8:00 am to 5:00 pm Monday-Friday).
• All performance expectations, productivity, and policy adherence requirements apply to remote work from home in the same manner as those assigned to an office.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

G3A3XX Administrative Assistant II

Minimum Qualifications:

Experience Only:

Two (2) years of General Clerical work experience in a professional office setting.

General Clerical work experience is typically performed by office clerks and/or administrative assistants this includes, but is not limited to tasks such as:

• Experience providing exceptional customer service and interfacing with a variety of people from many levels within the organization and community.
• Data Entry including: entering information into a program or database (appointments, contact information, customer records)
• Regular, daily work responsibilities utilizing equipment and software used in offices (E-Mail, Microsoft Office programs (Word, Excel, PowerPoint), Google Suite
• Regular, daily work responsibilities utilizing computer systems, printers, copiers, fax machines and other technologies
• Typing professional emails, letters, reports, briefings, forms, memoranda, etc.
• Reviewing and comparing data for accuracy and completeness. Gathering specified information and compiling routine reports

In order to be considered for this position, your clerical experience must be documented on your application. (Part-time experience will be pro-rated.)

Or

Education and Experience: A combination of related secondary education and/