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Program Manager, Contact Center Transformation NICE/Genesys

NTT America, Inc.

A leading technology consulting firm is seeking an experienced Program Manager for its Contact Center division in Dallas, Texas. The successful candidate will implement and transform enterprise contact center platforms using NICE or Genesys technologies. Responsibilities include overseeing program delivery, managing integrations across systems, and coordinating cross-functional teams. Ideal candidates should have strong skills in program management, contact center architecture, and a minimum of 10 years' experience in technology initiatives. #J-18808-Ljbffr NTT America, Inc.

Vacancy posted 4 days ago
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