Program Manager, Contact Center Transformation NICE/Genesys
NTT America, Inc.
A leading technology consulting firm is seeking an experienced Program Manager for its Contact Center division in Dallas, Texas. The successful candidate will implement and transform enterprise contact center platforms using NICE or Genesys technologies. Responsibilities include overseeing program delivery, managing integrations across systems, and coordinating cross-functional teams. Ideal candidates should have strong skills in program management, contact center architecture, and a minimum of 10 years' experience in technology initiatives. #J-18808-Ljbffr NTT America, Inc.
- ...organization, apply now. We are currently seeking a Program Manager – Contact Center – NICE or Genesys to join our team in Dallas, Texas. Program Manager... ...Manager to lead the end‑to‑end implementation and transformation of an enterprise Contact Center platform using NICE...Transformation
- A leading technology services company based in Dallas, Texas is seeking a Program Manager specializing in Contact Center solutions using NICE or Genesys. The ideal candidate will have over 10 years of experience in technology program management and must show proven skills...TransformationFlexible hours
- NTT DATA is seeking an experienced Program Manager to lead the implementation of an enterprise Contact Center platform using NICE or Genesys technologies. In this role, you'll oversee program delivery, drive architectural and solution design, and ensure integrations with...Suggested
$50 - $60 per hour
...certification year after year. Role Overview Title: CX Program Manager/Channel Initiatives Specialist (Six Sigma, Contact Center) Location: Frisco, TX (Hybrid 2-3 days)... ...partner for our clients in their digital transformation journey, we strive to set new benchmarks for...TransformationWorldwide- ...We are seeking a Program Manager to lead the end-to-end implementation and transformation of an enterprise contact center platform using NICE or Genesys technologies. This role involves driving large-scale program delivery, managing cross-functional teams, and ensuring...Transformation
$68 - $85 per hour
...Job Description An employer is seeking a Program Manager to support a newly evolving executive... ...The organization is currently undergoing transformation following the addition of a new... ...strong organizational and execution skills Nice to Have Skills & Experience xperience in...TransformationHourly payShift work$95k - $102k
...Job Description We are looking for a Program Manager to oversee multiple interdependent technology upgrades in enterprise IT infrastructure... ...of current‑state to future‑state infrastructure transformation Proficiency in MS Project, Excel, PowerPoint, and Word Experience...Transformation- ...Job Title* Technical Program Manager - Vendor Management Start date* 17-Jun-2026 End date* 31-... ...system integrators and third-party vendors for the SAP S/4HANA transformation program, ensuring alignment to scope, timelines, and...TransformationRemote workWork from homeShift work
- ...technology solutions provider is seeking a Program Manager to spearhead the implementation and transformation of contact center platforms. The ideal candidate will lead... ...functional teams, and drive solutions using NICE or Genesys technologies. Must have over 12 years of...Transformation
$110k - $150k
McDermott Will & Schulte seeks a Project Manager to lead enterprise-wide initiatives that modernize technology and support AI transformation. This role involves managing programs involving SaaS platforms, custom applications, and enterprise infrastructure. The ideal candidate...Transformation$130.7k - $196.1k
...re looking for a Principal Project/Program Manager to drive AI-enabled transformation across our Customer Care... ...tools, and integrated systems such as Genesys, Salesforce, Intradiem, and ACT to... ...mobility plans and accessories. Nice discounts on AT&T internet, including...TransformationTemporary workWork at officeLocal areaRelocation- Behavioral Health Group - BHG is seeking a Project Manager to join its Transformation Management Office (TMO). This role requires managing projects from planning to execution, collaborating with cross-functional teams, and ensuring initiatives support organizational growth...TransformationWork at office
- ...Fortune 1000 organizations transform bold ideas into measurable business... ...culture. Role: Technical Program Manager Experience Level: 10+ years... ...and the primary point of contact for enterprise clients. Manage... ...in establishing an AI Center of Excellence (CoE). Professional...TransformationFull timeWorldwide
$95k - $102k
Tata Consultancy Services is seeking a Program Manager in Dallas, Texas, to oversee multiple technology upgrades in enterprise IT infrastructure... ...emphasizing expertise in executive reporting and infrastructure transformation management. #J-18808-Ljbffr Tata Consultancy ServicesTransformation$112k - $209k
...Summary We are seeking a Data Program Manager to join K&L Gates. The Data... ...; Director, Business Transformation Office; Business Relationship... ...standards, and a knowledge-centered approach to support. Defining... ...selection process, please contact ****@*****.*** . #J-1880...TransformationTemporary workWork at officeLocal areaRemote workRelocationFlexible hours$70k - $105k
...career at Equinix means being at the center of shaping what comes next and amplifying... ...to do your best work. GTM Enablement Program Manager Enablement Programs Team • Reports to:... ...spanning operational excellence and transformation initiatives, high-priority sales plays...TransformationFull timeWork at officeFlexible hours- ...leading the way. At QTS Data Centers, we are proud to stand at... ...of today’s dynamic digital transformation. Our world-class data centers... ...Will Do Equipment Quality Program Manager will strengthen our Data... ...serve as the main points of contact for vendors, ensuring they...TransformationFor contractorsWorldwideFlexible hours
$131.25k - $192.5k
Program Manager, AI & Automation - Operations Come join one of America’s fastest-growing insurance... ...and execute AI and automation‑centered initiatives that enhance operational efficiency... ...Director, Digital Experience , the AI Transformation Lead will operate as an individual...TransformationHourly pay- Tata Consultancy Services Limited is seeking a proficient program manager located in Dallas, Texas, to oversee multiple interdependent... ...promises involvement in executive reporting and a chance to lead transformative projects in technology infrastructure. #J-18808-Ljbffr Tata...Transformation
- ## M&A Integration Program ManagerApplylocations: USA\_TX\_Addison\_3885 Arapaho Roadtime... ...Job Scope**The M&A Integration Program Manager leads the execution of mergers,... ..., strategic partnerships, and business transformation initiatives across Acumed’s global organization...Transformation
- ...Type: Full Time Department: Project Management Here at CGS, we are seeking a Program Manger/Training Lead to assist... ...Training Plans and collaborate with the transformation readiness team to finalize Design... ...States citizen Our commitment Contact Government Services (CGS) strives...TransformationFull timeFlexible hours
$118.8k - $178.2k
...Lead Project/Program Manager At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. Overall Purpose: Responsible...TransformationTemporary workWork at officeLocal areaRelocation$138.6k - $187.5k
...assess current state Retail contact center operations, design future... ...sales support, order management, fulfilment, returns/refunds... ...strategies, operating models, transformation roadmaps, and target... ...Salesforce, Zendesk, Dynamics, Genesys, NICE, etc.), B2B/B2C workflows,...Transformation- ...Description Job Description Project / Program Manager – Infrastructure & Cybersecurity... ...security enhancements, and enterprise transformation programs. • Ensure projects are delivered... ...and Cloud Transformation • Data Center Migration • Infrastructure Refresh and...TransformationFull time
- Incedo Inc. is seeking an experienced Program Manager / Delivery Manager to lead large-scale transformation programs in Risk & Regulatory Reporting for global financial institutions. The role demands deep expertise in BCBS 239 and Basel frameworks, alongside exceptional...Transformation
- Job Description The Transformation Program Manager plays a critical role in executing ADI Global’s enterprise transformation agenda. This role is... ...reasonable accommodation to apply for a job, please use the Contact Us form for assistance. #J-18808-Ljbffr ADI Global...Transformation
$85 - $90 per hour
Technical Program Manager - AI Initiatives & Platform Modernization Location: Remote (U.S.) Contract: 6 Months (Possible Extension)... ...leading financial services organization is advancing its AI transformation strategy while completing a major multi‑year modernization...TransformationContract workRemote work$70k - $105k
...Equinix means being at the center of shaping what comes next and... ...and executes enablement programs that build organizational capabilities... ...solutions aligned to transformation initiatives and proficiency... ...Enablement Programs team and manages programs across the full lifecycle...TransformationFull timeWork at office$118.8k - $178.2k
HR Program Manager: Strategic AI Projects Join to apply for the HR Program Manager: Strategic AI Projects role at AT&T HR Program Manager... ...Purpose: Serve as a Strategic Program Manager leading AI transformation initiatives within HR by bridging business stakeholders and...TransformationFull timeTemporary workWork at officeLocal areaRelocation- ...efficient interaction management. The engineer will lead... ...commitment to digital transformation by utilizing AWS... ...Colleague Referral Bonus Program Tuition Reimbursement... ...of employment. Please contact us to request accommodation... ...Connect-based contact center solutions, ensuring...TransformationLocal area
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