Credit Manager

Who we are

At Sierra Forest Products, we’re more than a leading North American distributor of specialty wood products—we’re a team committed to professionalism, care, and creating spaces that enhance lives and the health of the planet. Founded on the principles of integrity and belonging, we’ve built an organization where your contributions truly matter.

Position: Credit Manager

Location:  Tustin, CA

Employment Type: Full-time, Onsite

Salary: $80,000 - $100,000

Vacancy: This posting is for an existing, currently open position.

Deliver the Difference with us

The Credit Manager  provides strategic credit risk support across U.S. operations, partnering closely with the Director of Credit to ensure strong credit governance, compliance, and financially sound customer decisions.

This role supports multiple U.S. divisions and regions, delivering portfolio reporting, credit investigations, and actionable insights based on financial statement analysis and external credit intelligence. The Credit Manager plays a key role in protecting working capital while enabling profitable growth through disciplined credit decision‑making, credit insurance compliance, and senior‑level customer communication and negotiation.

Requirements

Your Role & Impact

• Supports credit governance across U.S. divisions by ensuring consistent application of Credit Policy, approval authorities, and documentation standards.
• Supports the Director of Credit with U.S. portfolio reporting, credit investigations, and executive‑ready analysis with clear recommendations.
• Conducts in‑depth credit investigations including financial statement analysis (income statement, balance sheet, cash flow) and external credit reviews; recommends risk‑based actions.
• Ensures compliance with U.S. credit insurance requirements, including insured credit limit governance, monitoring reporting thresholds, and supporting claims documentation.
• Serves as the lead credit contact for high‑value and strategically significant U.S. customers, leading senior‑level negotiations on terms, limits, payment arrangements, disputes, and settlements.
• Partners with Sales and leadership to align credit decisions with commercial objectives while protecting working capital.
• Provides cross‑divisional and cross‑regional support on complex credit matters to ensure consistent practices across U.S. operating units.
• Leads by example through disciplined credit judgment, professional customer communication, and adherence to governance and compliance standards.
• Identifies systemic credit risks and control gaps; recommends process, policy, or system improvements to reduce bad debt exposure.
• Coaches and mentors fellow team members, reinforcing analytical rigor, compliance expectations, and effective negotiation practices.
• Other duties as assigned.

What Makes You Stand Out

• Bachelor’s degree in Finance, Accounting, Business, or a related discipline.
• 5–10+ years of progressive B2B credit management experience supporting U.S. operations, preferably across multiple divisions or regions.
• Strong ability to interpret financial statements and translate analysis into actionable credit decisions.
• Solid understanding of accounts receivable, collections strategy, dispute resolution, and order release/hold controls.
• Experience working with U.S. credit insurance programs and compliance requirements.
• Proven experience conducting senior‑level customer negotiations on complex or high‑value accounts.
• Strong analytical, reporting, and communication skills with the ability to produce executive‑level materials.
• Working knowledge of applicable U.S. legislation, including the Uniform Commercial Code and lien laws.
• Credit designation (CCE, or equivalent) preferred.

Benefits

Why Join Sierra Forest Products?

• People First Culture: We stand proudly for our people, supporting success through career advancement, continuous learning, and a collaborative environment.
• Competitive Rewards: Enjoy competitive pay, comprehensive family benefits, tuition reimbursement, and programs designed to support not only you but your family as well.
• Growth & Innovation:  Join a company that champions innovation and sustainability—where your ideas drive progress and help shape the future.
• Purpose-Driven Work: Our mission is simple: Deliver the Difference to our customers when they need it, by people who know and care. Every role here makes a real impact on our customers and local communities.

AI Usage & Disclosure:  This recruitment process may involve the use of artificial intelligence (AI) or automated tools to assist in screening, assessing, or selecting candidates.