Quality Assurance Associate [Remote]

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Quality Assurance Associate

Location: Remote – US Only 

Salary: $16.00 - $17.00/hr. DOE, plus benefits - which may be below your state's minimum wage.  Please take this into consideration when applying

Schedule: 8:00 am - 5:00pm (MST), Monday – Friday

About the Quality Assurance Associate I role

The individual who fills this position will be responsible for completing internal audit reviews for Quality Assurance. Analyze, and conducting internal audits of department performance. Supporting functions that enable the effective and efficient delivery of services and products. 

Responsibilities/Duties

Analyze work produced for errors.

Monitors transactions to ensure compliance against performance standards.

Partners with team peers, collaborating on areas of opportunity that have been identified.

Interacts with work leaders, supervisors and managers.

Detects, analyzes and reports fraudulent activities.

Other duties as assigned.

Job Requirements:

High school diploma or GED equivalent.

Experience working Administration or Insurance required.

Desired Skills and Attributes/Successful candidates will have the following skills:

Quality Assurance experience with Medicaid or Insurance preferred

Proficiency in Microsoft Office, including Access, Excel, Outlook, and Word

Exceptional attention to detail

Exceptional time management abilities

Excellent communication skills 

Capability to handle multiple tasks simultaneously

What’s in it for you?

Here are a few good reasons in addition to competitive pay to work at Conduent:

Paid Training

Medical, dental and vision benefits

401K and matching

Employee discount program

Career growth opportunities

Positive employee friendly culture

Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time  

We are currently NOT hiring in the following geographies, including but not limited to:    

States: AK, CA, HI, MA, IL, MT & NY    

Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC    

Remote44#

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:   click here to access or download the form .  Complete the form and then email it as an attachment to  View email address on careers.conduent.com . You may also  click here to access Conduent's ADAAA Accommodation Policy .